Counter Sales Associate – Construction Materials

White Cap Management LLC; Indianapolis (IN); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401(k) with company match

Tuition reimbursement

Generous PTO

Great Place to Work

Inclusive culture

Job summary

White Cap Management LLC is seeking a Counter Sales Associate to support walk-in, phone and will-call customers with product information and orders. You will process quotes, enter orders, and pull items as needed, while delivering strong customer service and product knowledge.

The role involves upselling related products, communicating features and warranty details, and assisting with miscellaneous duties to keep the counter operating smoothly.

Qualifications

• Demonstrated success providing excellent customer service.
• Experience with sales order software, preferably Oracle.
• Knowledge of construction and industrial products.
• Spanish language proficiency.

Responsibilities

• Provide exceptional customer service to walk-in, phone and will-call customers.
• Process orders, quote prices, and enter orders into the system; pull orders as needed.
• Inform customers about product features, benefits and warranty policies.
• Share product knowledge and troubleshoot customer issues.
• Identify related products and inform customers of promotions to upsell.
• Perform other duties as assigned.

Skills

Customer service

Sales software

Construction knowledge

Spanish language

Tools

Oracle

Job description

White Cap Management LLC is seeking a Counter Sales Associate to support walk-in, phone and will-call customers with product information and orders. You will process quotes, enter orders, and pull items as needed, while delivering strong customer service and product knowledge.

The role involves upselling related products, communicating features and warranty details, and assisting with miscellaneous duties to keep the counter operating smoothly.