Counter Sales Associate

acmerefrigeration; Mandeville (LA); On-site; USD 40,000 - 55,000; Full time

Job summary

GEMAIRE is seeking a Counter Sales Associate to lead the sales counter at a wholesale HVAC distributorship. The role focuses on delivering strong customer service in a sales-driven setting within a fast-paced environment.

You will represent GEMAIRE, interact with dealers, contractors, and vendors, handle showroom merchandising, and process orders with upsell opportunities while maintaining safety standards.

Qualifications

• Minimum 1+ year experience in a Counter Sales role, preferably HVAC.
• Proven success in sales and customer service.
• Able to work independently and meet goals in time frames.
• Strong interpersonal and problem solving skills.
• Knowledge of Microsoft Office products.

Responsibilities

• Represent the company as a leader in the HVAC industry and maximize sales.
• Interact with internal and outside sales people, vendors and contractors.
• Manage showroom merchandising and restock products.
• Resolve customer relations problems with dealers and end users.
• Process sales orders and upsell related items.
• Adhere to safety requirements and perform other duties as assigned.

Skills

Customer service

Sales

Interpersonal skills

Problem solving

Multitask

Microsoft Office

Education

Bachelor’s or Associate’s Degree preferred

Tools

Microsoft Office

Job description

Looking for a Cool Job in a fast-paced environment with a dynamic team representing the industry leader in HVAC equipment? The Counter Sales Associate is responsible for our sales counter at one of our established wholesale HVAC distributorships. The ultimate goal of this role is to provide strong customer service in a sales oriented setting.

Duties and Responsibilities

• Represent GEMAIRE as a leader in the industry ensuring maximum sales.
• Interact with internal and outside sales people, vendors and contractors.
• Responsible for showroom merchandising and re-stocking product.
• Assist in resolving customer relations problems with both dealers and end users.
• Complete sales order process for customers with efforts to up-sell associated items.
• Adhere to all safety requirements relevant to one’s regular job duties.
• Perform other duties as assigned

In addition to the above responsibilities, this individual is held accountable for all other duties as assigned.

Required Qualifications

• Minimum 1+ year experience in a Counter Sales role, preferably in the HVAC industry.
• Proven success in sales and providing excellent customer service.
• Strong interpersonal skills including sales, problem solving and customer service.
• Ability to work independently, but meet assigned goals and objectives in designated time frames.
• Ability to multitask and work in a fast paced environment.
• A willingness to learn and grow with our Company.
• Knowledge of Microsoft Office products.
• Proven commitment to customer service and a safe work environment

Preferred Qualifications

• Knowledge of air conditioning, heating and ventilation equipment at a wholesale distribution level.
• Experience in a wholesale HVAC equipment supply house preferred.
• Bachelor’s or Associate’s Degree preferred.

EEO Statement

Watsco and its subsidiaries are an Equal Opportunity Employer and do not discriminate on the basis of age, color , race, religion, disability, sex, or national origin. We support a diverse and inclusive workplace where we employ, retain, terminate, and otherwise treat all employees and job applicants on the basis of merit, qualifications and competence.