Counter Sales Warehouse Associate

Gemaire Distributors; Town of Florida (NY); On-site; USD 40,000 - 50,000; Full time

Job summary

A leading HVAC distributor is seeking a Counter Sales Warehouse Associate in the Town of Florida, NY. This role involves day-to-day warehouse upkeep and customer service while interacting with internal sales, vendors, and contractors. Candidates should have at least 1 year of counter sales experience, preferably in HVAC, and possess strong interpersonal skills. The ideal candidate thrives in a fast-paced environment and is committed to providing exceptional customer service.

Qualifications

• Minimum 1+ year experience in a Counter Sales role, preferably in the HVAC industry.
• Strong interpersonal skills including sales, problem solving and customer service.
• Ability to multitask and work in a fast paced environment.

Responsibilities

• Represent the company as a leader in the industry.
• Assist in resolving customer relations problems.
• Complete sales order process for customers.

Skills

Sales

Customer service

Problem solving

Interpersonal skills

Education

Bachelor’s or Associate’s Degree

Tools

Microsoft Office

Job description

Job Description

Looking for a cool job in a fast‑paced environment with a dynamic team representing the industry leader in HVAC equipment. The Counter Sales Warehouse Associate is responsible for the sales counter and day‑to‑day warehouse upkeep, including picking and verifying orders, loading and unloading products, and inventory control using state‑of‑the‑art technology. The ultimate goal is to provide strong customer service and procure, process, and dispatch products to customers.

#GEM-15023

Doral, Florida, USA

Full-Time

Duties and Responsibilities

• Represent GEMAIRE as a leader in the industry.
• Interact with internal and outside sales people, vendors and contractors.
• Responsible for showroom merchandising and re‑stocking product.
• Assist in resolving customer relations problems with both dealers and end users.
• Complete sales order process for customers with efforts to up‑sell associated items.
• Daily loading and unloading of products.
• Receive, inspect and stock all merchandise.
• Verify all items received to items ordered for accuracy.
• Pick and verify orders for customers and prepare orders for shipment as needed.
• Assist with physical inventory and inventory control.
• Appropriate use and maintenance of OF device.
• Provide excellent customer service to external customers.
• Ensure grounds and warehouse are kept neat, orderly, and safe for employees and customer traffic.
• Adhere to all safety requirements relevant to one’s regular job duties.
• Wear appropriate PPE.
• Perform other duties as assigned.

In addition to the above responsibilities, this individual is held accountable for all other duties as assigned.

Requirements

Must meet the following qualifications:

Required Qualifications

• Minimum 1+ year experience in a Counter Sales role, preferably in the HVAC industry.
• Proven success in sales and providing excellent customer service.
• Strong interpersonal skills including sales, problem solving and customer service.
• Ability to work independently, but meet assigned goals and objectives in designated time frames.
• Ability to multitask and work in a fast paced environment.
• A willingness to learn and grow with our Company.
• Knowledge of Microsoft Office products.
• Proven commitment to customer service and a safe work environment.

Preferred Qualifications

• Knowledge of air conditioning, heating and ventilation equipment at a wholesale distribution level.
• Experience in a wholesale HVAC equipment supply house preferred.
• Bachelor’s or Associate’s Degree preferred.
• 6 months Warehouse experience including forklift operation.
• Bilingual (Spanish) preferred.