Counter Sales Associate

Northeastern Supply, Inc.; Landover (MD); Presencial; USD 24 000 - 37 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Medical, Dental & Vision

Short & Long-Term Disability

Life Insurance

Flexible Spending Account (FSA)

Telehealth

Gym Reimbursement

401(k) with Company Match

Free Surgery & Imaging Program

Free Medications

Delta Perks — Local Discounts

Discount Hub

Coverage available for families

Resumo da oferta

Northeastern Supply, Inc. is seeking a dedicated Counter Sales Associate for our Landover, MD branch. This full-time position involves assisting walk-in and phone customers, guiding product selection, and ensuring timely order fulfillment.

The role emphasizes customer service and product knowledge in a fast-paced retail environment. The position requires a High School diploma or GED, with preferred experience in product or wholesale distribution.

Qualificações

• High school diploma or GED required.
• Product, applications, or wholesale distribution experience preferred.
• Ability to lift up to 75 lbs. and stand for up to 8 hours daily.
• Able to stoop, bend, and reach inventory; work in indoor and outdoor environments.

Responsabilidades

• Pull, fill, pack, and set up orders for delivery or pickup; track order status at all times.
• Receive shipments, log into inventory, conduct audits, and process returns accurately.
• Assist counter and phone customers with orders, product info, pricing, and availability.
• Greet all customers professionally; resolve issues promptly or elevate as needed.
• Maintain a clean, organized counter and product display area.

Formação académica

High school diploma or GED

Descrição da oferta de emprego

Job Details

Job Details: Level: Experienced, Job Location: Landover, MD 20785, Position Type: Full Time, Education Level: High School/ GED, Salary Range: $17.50 - $26.50 Hourly, Travel Percentage: Negligible, Job Shift: Day, Job Category: Sales.

Position Summary

Counter Sales Associate

Full-Time | Branch

$17.50 – $26.50 / hr

Hourly Pay Range

Reports To: Branch Manager

DEPARTMENT

Counter Sales

EXPERIENCE

Experience Preferred

BENEFITS ELIGIBLE AFTER

45 Days of Employment

ROLE OVERVIEW

The Counter Sales Associate drives sales and customer satisfaction by assisting walk-in and telephone customers with product selection and order fulfillment. This role leverages technical knowledge to solve customer needs and build lasting relationships.

CORE RESPONSIBILITIES

Order Fulfillment & Inventory

• Pull, fill, pack, and set up orders for delivery or pickup; track order status at all times
• Receive shipments, log into inventory, conduct audits, and process returns accurately

Customer Service

• Assist counter and phone customers with orders, product info, pricing, and availability
• Greet all customers professionally; resolve issues promptly or elevate as needed
• Maintain a clean, organized counter and product display area

Sales & Product Knowledge

• Upsell complementary products and convert requests to stocked brands where appropriate
• Maintain deep product and industry knowledge; follow company pricing and credit guidelines
• Assess customer needs to determine appropriate service level or escalation path

Teamwork & Standards

• Build customer relationships; adapt approach to different customer types and needs
• Collaborate with team, share best practices, and support a positive work environment
• Follow all company procedures, policies, and Employee Handbook requirements
• Other duties as assigned

Qualifications:

QUALIFICATIONS

• High school diploma or GED required
• Product, applications, or wholesale distribution experience preferred
• Ability to lift up to 75 lbs. and stand for up to 8 hours daily
• Able to stoop, bend, and reach inventory; work in indoor and outdoor environments

BENEFITS

Eligible to enroll on the 1st of the month following 45 days of employment:

• Medical, Dental & Vision
• Short & Long-Term Disability
• Life Insurance
• Flexible Spending Account (FSA)
• Telehealth
• Gym Reimbursement
• 401(k) with Company Match
• Free Surgery & Imaging Program*
• Free Medications*
• Delta Perks — Local Discounts
• Discount Hub
• Coverage available for families

* Free Surgery & Imaging and Free Medications programs are subject to eligibility and program terms.

Additional duties may be assigned as needed. We are an equal opportunity employer.