Counter Sales

Traction; Garner (NC); On-site; USD 17,000 - 25,000; Full time

Job summary

Traction stores, part of Genuine Parts Company (GPC), seeks counter sales associates to greet customers, advise on heavy-duty parts, and promote current promotions. You’ll assist with inquiries in-person or by phone and handle cash register transactions.

Expect to demonstrate knowledge of products, provide technical guidance, support stock orders, and assist the outside sales team in a fast-paced retail environment. Weekend availability required.

Qualifications

• 18 years or older and able to work weekends.
• Prior heavy-duty parts background or knowledge preferred.
• Exceptional customer service and communications skills (written and verbal).
• Positive attitude and strong personal drive; able to learn in a fast-paced retail setting.
• Valid driver’s license.

Responsibilities

• Greet and assist customers in-person or by phone with parts questions.
• Provide technical advice, troubleshoot, and suggest applicable parts.
• Promote current sales promotions and warranty information.
• Operate a cash register and handle daily paperwork; process stock orders as needed.
• Support outside sales staff and handle related tasks assigned by management.
• Maintain professional conduct and appearance at all times.

Skills

Exceptional customer service

Strong communication skills

Weekend availability

Job description

Are you passionate about exceeding customer expectations and being a leading solutions provider in the Heavy-Duty transportation and specialty aftermarket parts industry? Do you have extensive knowledge of Heavy Duty Parts? If so, we invite you to explore opportunities with our Traction stores.Traction counter sales employees perform a variety of duties. Primarily greet and assist customers, provide technical advice, promote the current sales promotion.Responsibilities:Assisting customers with their parts questions and needs (either in-person or via telephone)Operating a cash register, computer and paper cataloging systems and processing daily paperwork and formsEffectively communicating features, benefits, and warranty policy information to customersEffectively communicate current sales promotionsDemonstrate a positive, helpful attitude as well as presenting professional conduct and appearance at all timesDemonstrate knowledge of products and their applications ( give technical advice, troubleshoot, and help solve customers’ problemsProvide sales support, process customer stock ordersAssist outside salesperson, as neededPerform all other associated tasks assigned by managementQualifications:Must be at least 18 years of agePrior Heavy Duty parts background or knowledge is preferredExceptional customer service and communications skills (both written and verbal)A positive attitude and great personal driveA willingness and ability to learn in a fast-paced retail sales environmentAvailability to work on weekendsValid driver’s licenseNot the right fit? Check out our career site Working at Genuine Parts Company for other opportunities. Sign up for our Talent Community to receive email alerts about new job postings that meet your interests!GPC is an equal opportunity employer.