Count Room Associate - Full Time - 4:00AM to 12:30PM Shift

Hollywood Gaming at Dayton Raceway; Dayton (OH); On-site; USD 18,000 - 23,000; Full time

Job summary

PENN Entertainment's Hollywood Gaming at Dayton Raceway is hiring to deliver friendly guest service in a fast-paced gaming environment in Dayton, Ohio. Starting at $15 per hour, the role focuses on hosting guests, handling cash, and supporting daily gaming operations while maintaining compliance with internal controls and licensing requirements.

This position requires a 21+ age and an outgoing, energetic attitude; prior cashiering or money-handling experience is preferred; you must be able to

Qualifications

• Experience with cashiering and money handling.
• Excellent guest-service and communication skills.
• Ability to follow instructions and work in a fast-paced environment.
• Must be 21+ and able to obtain licensing.

Responsibilities

• Foster a fun, welcoming environment for guests and co-workers.
• Host guests and promote a positive community presence.
• Adhere to ACES Service Program guidelines during interactions.
• Prepare and manage BV can drops and related currency handling.
• Open/close VLT doors and maintain currency-counting equipment.
• Complete daily paperwork and reconcile currency where required.
• Support teammates and communicate with supervisors as needed.

Skills

Cash handling

Customer service

Communication

Team player

Tools

Point-of-sale system

Cash register software

Job description

WE’RE CHANGING ENTERTAINMENT. COME JOIN US.

We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.

Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits—such as day-one medical coverage, 401(k) matching, and annual performance bonus—may vary by position. Paid time off is earned according to the local policy and increases with the length of employment.

WE LOVE OUR WORK.

• Responsible for fostering a fun environment.
• Responsible for being a gracious host to all guests and co-workers.
• Responsible for promoting a positive influence in the community and participating in company-sponsored events.
• Ensure interactions with internal and external guests follow the guidelines of the ACES Service Program.
• Demonstrate a comprehensive understanding of company internal control system and departmental policies and procedures.
• Prepare carts for each day’s drop with Bill Validator (BV) cans.
• Move large carts to and from gaming floor with BV cans for drop.
• Open/close Video Lottery Terminal (VLT) doors.
• Remove/replace BV cans in VLT machines.
• Ensure efficient use of currency counting equipment and ensure that daily maintenance requirements are completed.
• Use docking station to clear BV cans for use again.
• Count large quantities of currency and reconciling all associated paperwork.
• Uphold a team work experience by offering assistance when available or when requested.
• Identify problems, make recommendations, and participate in improvement as appropriate.
• Communicate information to Supervisor, as appropriate, and provide detailed documentation for departmental procedures and update

BRING US YOUR BEST.

• Must be 21 or older
• Must have outgoing, energetic, and enthusiastic attitude.
• Must enjoy hosting others.
• Must be comfortable initiating conversations and creating a fun environment with our guests.
• A minimum of one year of cashiering and experience and/or money handling experience.
• Able to promptly and accurately follow instructions given by Supervisor or Manager.
• Must qualify for licensing by Ohio Lottery Commission.
• Must be able to navigate multiple computer programs.
• Must be able to pass background check and credit check.
• Must be able to tolerate areas containing second hand smoke, varying noise and temperature levels, illumination, vibration, crowds, and air quality.
• Must have open availability including all three shifts, weekends, and holidays.

STAY IN THE GAME. FOLLOW US.

We’ve grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via theScore Bet Sportsbook and Casino®. Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability — for our community, our team members, our vendors, and our planet. We’re changing entertainment.

Follow us.

Equal Opportunity Employer

STARTING SALARY

$15 per hour