Key Room Attendant (FT)

Hollywood Casino Lawrenceburg; Lawrenceburg (IN); On-site; USD 32,000 - 46,000; Full time

Job summary

Hollywood Casino Lawrenceburg, part of PENN Entertainment, is seeking team members who enjoy helping guests and delivering great service in a fast-paced casino setting. Employees participate in cash handling, ticketing, and gaming-support tasks while upholding safety and compliance standards.

From day one, you’ll join a diverse team, receive comprehensive benefits, and have opportunities for growth within a company committed to its employees and guests alike.

Qualifications

• Must be at least 21 years of age.
• High School Diploma or GED; or 1–3 months of related experience and/or training; or equivalent combination of education and experience.
• Prior cash handling experience preferred.
• Must be able to read, write legibly, understand, and speak English.
• Basic math skills required.
• Ability to tolerate second-hand smoke, noise, and bright lights.
• Ability to work at a fast pace in often crowded/noisy environment.
• Must meet professional appearance standards as prescribed by company policy.
• Available to work required schedule which may include nights, weekends, holidays, and overtime as needed.
• Employee is regularly required to stand; use hands; reach with hands and arms; may walk/climb/squat; lift up to 50 lbs.

Responsibilities

• Handle ticket kiosk and money-related duties: drop boxes, money counts, and lock boxes.
• Manage Slot drop boxes, count money, and secure boxes.
• Process and count casino chips; deliver to Vault.
• Count denominations; record counts and verify with supervisor.
• Provide friendly service following training standards; report safety hazards.
• Perform other duties as assigned to support efficiency and guest service.

Skills

Cash handling

English literacy

Basic math

Customer service

Education

High School Diploma or GED

Job description

WE’RE CHANGING ENTERTAINMENT. COME JOIN US.

We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.

Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits—such as day-one medical coverage, 401(k) matching, and annual performance bonus—may vary by position. Paid time off is earned according to the local policy and increases with the length of employment.

WE LOVE OUR WORK.

• Drops, opens, and fills ticket redemption kiosk cassettes and ticket redemption kiosk drop boxes; empties money and Slot TiTO tickets; clears and locks box.
• Drops and opens Slot drop boxes; empties money; clears and locks box.
• Processes, racks, and counts chips; delivers to Vault.
• Counts each denomination. Records Counts on worksheet and verifies with second Key Room Attendant.
• Provides positive communication and uses Red Carpet Training skills with every patron and co-worker. Performs duties in a safe manner; reports any potential safety hazards to management staff.
• Performs any reasonable, temporarily assigned job duties outside the position’s job description, where, in the Company’s judgment, those duties are necessary in the interest of efficiency, productivity, or guest service.

BRING US YOUR BEST.

• Must be at least 21 years of age.
• High School Diploma or General Education Degree (GED); or one to three months of related experience and/or training; or equivalent combination of education and experience.
• Prior cash handling experience preferred.
• Must be able to read, write legibly, understand, and speak English.
• Basic math skills required (add, subtract, multiply, and divide).
• Ability to tolerate second-hand smoke, noise, and bright lights.
• Ability to work at a fast pace in often crowded/noisy environment.
• Must meet professional appearance standards as prescribed by company policy.
• Available to work required schedule which may include nights, weekends, holidays, and overtime as needed.
• Employee is regularly recuired to stand; use hands to finger, handle, or feel objects, tools, or controls; and reach with hands and arms. The employee is occasionally required to walk; climb or balance; stoop, kneel, crouch, or crawl; and talk or hear.
• The employee must be able to lift and/or move up to 50 lbs.

STAY IN THE GAME. FOLLOW US.

We’ve grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via theScore Bet Sportsbook and Casino.

Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability — for our community, our team members, our vendors, and our planet.

We're changing entertainment.

Follow us.

Equal Opportunity Employer