Count Room Associate - Full Time - 4:00AM to 12:30PM Shift

ViziRecruiter,LLC.; Dayton (OH); On-site; USD 30,000 - 42,000; Full time

Job summary

PENN Entertainment in Dayton, OH is seeking friendly individuals to join our guest-facing team as a casino cashier and hospitality host. The role focuses on delivering a fun, safe and efficient guest experience while supporting gaming floor operations.

Initial pay is part of a competitive Total Rewards package, with benefits starting day one and opportunities for bonus performance. Applicants should be 21+, have cash handling experience, and be able to work a variety of shifts.

Qualifications

• Must have at least 1 year of cashiering or money handling experience.
• Must be 21 or older and able to pass a background check.
• Ability to navigate multiple computer programs and POS systems.
• Excellent guest service and communication skills.

Responsibilities

• Foster a fun, welcoming environment for guests and coworkers.
• Be a gracious host to guests and teammates.
• Promote community involvement and participate in company events.
• Follow ACES Service Program guidelines in all interactions.
• Understand and communicate internal controls and policies to guests and staff.
• Prepare and manage currency handling tasks and BV can operations.
• Open/close VLT doors and manage BV can replacements.
• Count currency and complete related paperwork accurately.
• Collaborate with supervisors and document procedures for departmental updates.

Skills

Cash handling

Customer service

Multi-tasking

Communication

Education

High school diploma

Tools

POS systems

Job description

Introduction

...

Overview

We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.

Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits—such as day‑one medical coverage, 401(k) matching, and annual performance bonus—may vary by position. Paid time off is earned according to the local policy and increases with the length of employment.

Responsibilities

• Responsible for fostering a fun environment.
• Responsible for being a gracious host to all guests and co-workers.
• Responsible for promoting a positive influence in the community and participating in company-sponsored events.
• Ensure interactions with internal and external guests follow the guidelines of the ACES Service Program.
• Demonstrate a comprehensive understanding of company internal control system and departmental policies and procedures.
• Prepare carts for each day’s drop with Bill Validator (BV) cans.
• Move large carts to and from gaming floor with BV cans for drop.
• Open/close Video Lottery Terminal (VLT) doors.
• Remove/replace BV cans in VLT machines.
• Ensure efficient use of currency counting equipment and ensure that daily maintenance requirements are completed.
• Use docking station to clear BV cans for use again.
• Count large quantities of currency and reconciling all associated paperwork.
• Uphold a team work experience by offering assistance when available or when requested.
• Identify problems, make recommendations, and participate in improvement as appropriate.
• Communicate information to Supervisor, as appropriate, and provide detailed documentation for departmental procedures and update

Requirements

• Must be 21 or older
• Must have outgoing, energetic, and enthusiastic attitude.
• Must enjoy hosting others.
• Must be comfortable initiating conversations and creating a fun environment with our guests.
• A minimum of one year of cashiering and experience and/or money handling experience.
• Able to promptly and accurately follow instructions given by Supervisor or Manager.
• Must qualify for licensing by Ohio Lottery Commission.
• Must be able to navigate multiple computer programs.
• Must be able to pass background check and credit check.
• Must be able to tolerate areas containing second hand smoke, varying noise and temperature levels, illumination, vibration, crowds, and air quality.
• Must have open availability including all three shifts, weekends, and holidays.