Counselor-Case Manager

Behavioral Health Network, Inc.; Greenfield (MA); On-site; USD 30,000 - 34,000; Full time

Job summary

Behavioral Health Network, Inc. seeks a Counselor-Case Manager for its New View program in Greenfield, MA.

You will provide individualized support alongside program therapists, helping identify problems and develop service plans while integrating dual diagnosis, housing, and family needs. Responsibilities include documenting care plans, maintaining confidentiality per HIPAA, and adapting treatment to individuals served.

Qualifications

• High School Diploma or GED (required).
• At least 1 year of experience in a substance use disorder field (required).
• Credentialed CAC, CADC, LADC-Assistant, LADC II (preferred).
• Experience in group facilitation and IAP development; motivational interviewing (required).

Responsibilities

• Working with program therapist to provide inclusive services to individuals served.
• Collaborating with individuals served to identify problems, develop individualized service plans (IAP).
• Adapting treatment approaches to the needs of individuals served.
• Incorporating dual diagnosis, housing, family support and related factors into daily support and psycho-educational groups.
• Documenting plan of care according to established expectations.
• Maintaining strict confidentiality of individuals served information per HIPAA & 42 CFR.

Skills

Group facilitation

IAP development

Motivational interviewing

Education

High School Diploma or GED

Job description

Behavioral Health Network (BHN) is a leading statewide provider of behavioral health services and a Certified Great Place to Work. Since 1938, BHN has helped individuals, families, and communities thrive through compassionate, high-quality care and support. With deep roots in Western Massachusetts and a growing presence in communities throughout the state, we are currently seeking a Counselor-Case Manager to join our New View team and help advance our mission of empowering people to live healthier, more fulfilling lives.

What We Offer:

• Purpose-Driven Work – Make a meaningful impact in the lives of individuals, families, and communities throughout Western Massachusetts.
• Professional Growth – Access ongoing training, mentorship, career development, and advancement opportunities across one of the region's largest behavioral health organizations.
• Supportive Team Culture – Join a collaborative workplace guided by our HEART values: Humanity, Empowerment, Accountability, Respect, and Teamwork.
• Stability & Opportunity – Build your career with a well-established organization serving Western Massachusetts since 1938.
• Comprehensive Benefits – Generous PTO, 403(b), educational assistance, medical, dental, vision, employee assistance programs, and more.
• Certified Great Place to Work – Work for an organization recognized for creating a positive and engaging employee experience.

What You Will Do:

• Working with program therapist to provide inclusive services to individuals served.
• Collaborating with individuals served to identify problems utilizing assessment information and develop individualized service plan (IAP).
• Adapting treatment approaches to the needs of individuals served.
• Incorporating dual diagnosis, methadone-related issues, housing needs, family support issues and other factors into daily support and psycho educational groups.
• Documenting plan of care according to established expectations.
• Maintaining strict confidentiality of individuals served information at all times in accordance with HIPAA & 42 CFR.

The New View program at BHN in Greenfield, MA serves female-identified patients who have been civilly committed through the Section 35 court proceeding to a designated substance use disorder treatment facility. The program offers acute treatment services (ATS) and clinical stabilization services (CSS).

Who You Are:

• High School Diploma or GED equivalent (required).
• At least one year of experience in a substance use disorder field (required).
• Credentialed as CAC, CADC, LADC-Assistant, LADC II (preferred).
• Experience in group facilitation, IAP development, and treatment strategies such as motivational interviewing (required).

We Hire for HEART!

Since 1938, BHN has delivered high-quality, culturally responsive behavioral health care, building deep roots in Western Massachusetts while expanding our impact in communities throughout the state. Our core values—Humanity, Empowerment, Accountability, Respect, and Teamwork—guide how we lead, serve, and support one another. If you’re ready to bring your skills and experience to a mission-driven organization where your work can make a meaningful difference, we’d love to hear from you.

BHN maintains its commitment to social justice and diversity and strongly encourages diverse candidates to apply.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Available Schedules:

Full Time:

Pay Rate/Range:

$22.50/hr

Qualifications

Education

Required

High School Diploma/GED or better.

Experience

Required

1 year:

At least one year of experience in a substance use disorder field (required).

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.