Cottage Rentals Dispatch Lead - Five-Star Resort Ops

HireBus Inc.; Saint Simons Island (GA); Vor Ort; USD 50.000 - 55.000; Vollzeit

Benefits dieser Stelle

Full-time onsite role

Forbes Five-Star service standard

Zusammenfassung

Sea Island is hiring an Assistant Manager for Cottage Rentals in St. Simons Island, GA, to run the dispatch floor for our cottage rentals maintenance operation, keeping work orders flowing and Breezeway records audit-ready so technicians, vendors, and guests all experience the same Five-Star standard our resort is known for.

You will juggle dispatch, vendors, parts and arrivals, assign work orders and route technicians so every cottage is ready for the family walking through the door.

Qualifikationen

• Ethical, composed ambassador in all interactions.
• Maintain clean records and audit-ready paper trail.
• Orchestrate people and parts so technicians arrive prepared.
• Anticipate needs on dispatch floor and across departments.
• Demonstrate situational awareness and attention to detail.
• Exercise independent judgment when making calls.

Aufgaben

• Juggle dispatch, vendors, parts, and arrivals while rebalancing priorities.
• Assign work orders and route technicians to prepare cottages.
• Keep Breezeway audit-ready with properly scoped tickets, time stamps, and complete notes.
• Coordinate vendors, monitor ticket aging, and intervene to protect guest experience.
• Forecast parts across HVAC, plumbing, electrical, and appliances, and source within thresholds.
• Partner across departments with warmth and follow-through to resolve concerns.

Kenntnisse

Dispatch coordination

Vendor management

Breezeway records

Guest experience

Organizational skills

Tools

Breezeway

Jobbeschreibung

Sea Island is hiring an Assistant Manager for Cottage Rentals in St. Simons Island, GA, to run the dispatch floor for our cottage rentals maintenance operation, keeping work orders flowing and Breezeway records audit-ready so technicians, vendors, and guests all experience the same Five-Star standard our resort is known for.

You will juggle dispatch, vendors, parts and arrivals, assign work orders and route technicians so every cottage is ready for the family walking through the door.