Assistant Manager

HireBus Inc.; Saint Simons Island (GA); On-site; USD 50,000 - 55,000; Full time

Benefits offered by this job

Full-time onsite role

Forbes Five-Star service standard

Job summary

Sea Island is hiring an Assistant Manager for Cottage Rentals in St. Simons Island, GA, to run the dispatch floor for our cottage rentals maintenance operation, keeping work orders flowing and Breezeway records audit-ready so technicians, vendors, and guests all experience the same Five-Star standard our resort is known for.

You will juggle dispatch, vendors, parts and arrivals, assign work orders and route technicians so every cottage is ready for the family walking through the door.

Qualifications

• Ethical, composed ambassador in all interactions.
• Maintain clean records and audit-ready paper trail.
• Orchestrate people and parts so technicians arrive prepared.
• Anticipate needs on dispatch floor and across departments.
• Demonstrate situational awareness and attention to detail.
• Exercise independent judgment when making calls.

Responsibilities

• Juggle dispatch, vendors, parts, and arrivals while rebalancing priorities.
• Assign work orders and route technicians to prepare cottages.
• Keep Breezeway audit-ready with properly scoped tickets, time stamps, and complete notes.
• Coordinate vendors, monitor ticket aging, and intervene to protect guest experience.
• Forecast parts across HVAC, plumbing, electrical, and appliances, and source within thresholds.
• Partner across departments with warmth and follow-through to resolve concerns.

Skills

Dispatch coordination

Vendor management

Breezeway records

Guest experience

Organizational skills

Tools

Breezeway

Job description

Sea Island is hiring an Assistant Manager for Cottage Rentals in St. Simons Island, GA, at $50,000 to $55,000 per year. You will run the dispatch floor for our cottage rentals maintenance operation, keeping work orders flowing and Breezeway records audit-ready so technicians, vendors, and guests all experience the same Five-Star standard our resort is known for.

Who You Are

• You are a gracious ambassador who sets the tone with your ethics, your composure, and the way you treat every person who crosses your path.

• You take pride in clean records and a paper trail that holds up to scrutiny.

• You love orchestrating people and parts so a technician arrives ready and a guest never sees the work behind the scenes.

• You are the kind of operator who anticipates needs before anyone asks, on the dispatch floor and across departments.

• You believe situational awareness is part of the job, noticing the small things and making them right.

• You bring sound independent judgment when the call is yours to make.

Who We Are

• Sea Island is home to three Forbes Five-Star experiences, The Cloister, The Lodge, and The Spa at St. Simons Island, GA.

• We are history and tradition, cherished holidays, and shared experiences old and new.

• We are s'mores by the fire, long days at the beach, and laughs around the table.

• Our cottage rentals portfolio helps make those memories possible for the families who visit us.

What You Will Do Each Day

• Juggle dispatch, vendors, parts, and arrivals at once, rebalancing priorities as the day shifts and guest needs change.

• Assign work orders and route technicians so every cottage is ready for the family walking through the door.

• Keep Breezeway audit-ready with tickets properly scoped, time-stamped, and closed with notes, photos, parts, and hours.

• Coordinate vendors, monitor ticket aging, and step in early when work stalls or a guest experience is at risk.

• Forecast parts across HVAC, plumbing, electrical, and appliances, sourcing and purchasing within set thresholds so technicians are never waiting.

• Partner across departments with the same warmth and follow-through you bring to every guest interaction, resolving concerns until they are closed.

Why You'll Love Working Here

• Pay range of $50,000 to $55,000 per year, set by experience.

• Full-time, onsite role as Assistant Manager in St. Simons Island, GA, with varied hours including nights, weekends, and holidays as business needs require.

• You work inside a resort built on Forbes Five-Star service standards.

• You join a team where ambassadorship, craft, and care for the guest experience are the standard.