Costume Storage Operations Lead

The Walt Disney Company; Orlando (FL); On-site; USD 57,000 - 76,000; Full time

Benefits offered by this job

Health and savings benefits

Educational opportunities

Special extras

Job summary

The Walt Disney Company in Florida is seeking a Costume Storage Manager to lead a dedicated Cast Members team and oversee order fulfillment and inventory control in our storage facilities. You will drive efficiency, ensure safety, and deliver exceptional service while aligning with Disney's standards and culture.

This full-time role requires leadership experience, strong storage and logistics knowledge, and flexibility to work weekends, nights, and holidays.

Qualifications

• Experience leading hourly Cast Members in a fast-paced environment.
• Strong operational leadership background in storage or logistics.
• Knowledge of storage procedures and inventory control.
• Proven ability to prioritise and multitask workflows.
• Experience delivering written and oral feedback.
• Willingness to travel between work locations as needed.
• Comfort working around fabrics and textiles.
• Flexible schedule including nights, weekends, holidays.
• Multilingual abilities are a plus.

Responsibilities

• Assist in developing storage facility operations systems by determining product handling and storage requirements, equipment utilization, inventory management, quality control, and shipping
• Schedule, train, and lead a storage facility team to address day-to-day operational issues and reach short- and long-term performance goals
• Review and prepare workflow, resource needs and space requirements, equipment layout, and action plans while ensuring efficiency, quality, and customer service standards are met
• Maintain a safe and healthy work environment by establishing, following, and implementing standards and procedures and aligning with Company guidelines
• Assist in supervising daily activities of the storage facility, including inventory control, space management, logistics, floor efficiency, shipping, and customer service
• Ensure daily equipment inspections are completed and all safety protocols are followed
• Meet regularly with storage facility leads to review, analyze, and develop actionable plans for efficiency and loss prevention
• Assist in the logistics used to transport products to customers and internal facilities
• Support the collaborative and supportive working relationship with co-workers and support staff across all levels of the organization, and across partnering disciplines
• Proactively identify operational issues, recommend and implement strategies to resolve
• Participate in planning, scheduling, and staffing entertainment fittings

Skills

Leading hourly Cast Members

Operational leadership

Inventory procedures

Customer service

Multitasking

Feedback delivery

Travel flexibility

Fabric handling

Flexible scheduling

Education

High School Diploma or equivalent

Advanced Degree in Logistics or Supply Chain

Job description

The Walt Disney Company in Florida is seeking a Costume Storage Manager to lead a dedicated Cast Members team and oversee order fulfillment and inventory control in our storage facilities. You will drive efficiency, ensure safety, and deliver exceptional service while aligning with Disney's standards and culture.

This full-time role requires leadership experience, strong storage and logistics knowledge, and flexibility to work weekends, nights, and holidays.