Cosmetics Retail Key Holder & Emerging Supervisor

Brobston Group; Houston (TX); On-site; USD 21,000 - 30,000; Full time

Job summary

Brobston Group is seeking a dynamic Key Holder to support Store Manager and Assistant Manager in delivering superior customer service and driving sales. You will coach the sales team, model desirable behaviors, and ensure accurate cash handling and end-of-day procedures.

The role requires flexibility to work retail hours, including days, nights, weekends and events. This is a pathway to supervisory advancement within a prestige beauty leader.

Qualifications

• Proven retail experience preferably within cosmetics.
• The ability to provide inspirational, authentic and personalized customer service.
• Previous supervisory experience including coaching/mentoring others to achieve sales and customer service targets is desirable.

Responsibilities

• Lead by example to coach and mentor the sales team to deliver inspirational, authentic and personalized service.
• Drive sales and customer service targets through coaching and hands-on supervision.
• Perform start and end of day cash reconciliation and ensure accuracy of cash handling.
• Open and close the store on a rota basis.
• Support Store Manager and Assistant Manager to ensure smooth store operations.

Skills

Retail experience

Customer service

Supervisory coaching

Job description

Brobston Group is seeking a dynamic Key Holder to support Store Manager and Assistant Manager in delivering superior customer service and driving sales. You will coach the sales team, model desirable behaviors, and ensure accurate cash handling and end-of-day procedures.

The role requires flexibility to work retail hours, including days, nights, weekends and events. This is a pathway to supervisory advancement within a prestige beauty leader.