Cosmetics Retail Key Holder & Team Leader

Brobston Group; Nashville (TN); On-site; USD 32,000 - 42,000; Full time

Job summary

Brobston Group is seeking a dynamic Key Holder to support the Store Manager and Assistant Manager in Nashville. You will mentor the sales team, exemplify outstanding customer service, and drive sales targets in a prestige beauty setting.

You will handle cash reconciliation, opening and closing duties on a rota, and ensure smooth daily operations while delivering authentic, personalized service to customers in a fast-paced environment.

Qualifications

• Proven retail experience preferably within cosmetics.
• Ability to provide inspirational, authentic and personalized customer service.
• Desirable experience with opening/closing the store and cash reconciliation.
• Desirable supervisory experience including coaching/mentoring others to achieve targets.
• Ability to work retail hours including days, nights, weekends and events.

Responsibilities

• Support the Store Manager and Assistant Manager to ensure smooth operation.
• Lead by example with coaching and mentoring to the sales team.
• Carry out start and end of day cash reconciliation and cash handling tasks.
• Open and close the store on a rota basis.
• Provide inspirational, authentic and personalized customer service to achieve targets.

Skills

Customer service

Coaching/mentoring

Cash handling

Supervisory experience

Open/close procedures

Tools

Retail POS software

Job description

Brobston Group is seeking a dynamic Key Holder to support the Store Manager and Assistant Manager in Nashville. You will mentor the sales team, exemplify outstanding customer service, and drive sales targets in a prestige beauty setting.

You will handle cash reconciliation, opening and closing duties on a rota, and ensure smooth daily operations while delivering authentic, personalized service to customers in a fast-paced environment.