Cosmetics & Guest Services Specialist

Nordstrom, Inc.; Bloomington (IN); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

Medical/Vision, Dental

Retirement and Paid Time Away

Merchandise Discount and EAP Resources

Job summary

Nordstrom, Inc. in Bloomington is seeking a Beauty Concierge who excels in delivering exceptional customer service and has a strong eye for detail.

You will greet customers, assist with cosmetics inquiries, and help with a range of services while maintaining confidentiality. You will know the cosmetics area well and connect customers to the right salespeople, supporting store operations as a reliable resource for both customers and colleagues.

Qualifications

• Ability to communicate clearly and professionally with coworkers and customers.
• Ability to suggestive sell and connect customers to salespeople.
• Strong sense of urgency and ability to prioritize multiple tasks in a fast-paced environment.
• Strong decision-making and problem-solving skills.

Responsibilities

• Greet and direct customers, assist customers with cosmetic inquiries/products and a variety of other services.
• Possess knowledge of the cosmetics area in order to provide customers and employees with information and directions.
• Support store operations by being a general store resource for customers and employees.
• Maintain a high level of confidentiality.
• Make deliveries to customers.

Skills

Customer service

Communication

Detail oriented

Multitasking

Interpersonal skills

Job description

Nordstrom, Inc. in Bloomington is seeking a Beauty Concierge who excels in delivering exceptional customer service and has a strong eye for detail.

You will greet customers, assist with cosmetics inquiries, and help with a range of services while maintaining confidentiality. You will know the cosmetics area well and connect customers to the right salespeople, supporting store operations as a reliable resource for both customers and colleagues.