Beauty Concierge: Expert Stylist & Customer Experience Pro

Nordstrom, Inc.; Lynnwood (WA); On-site; USD 30,000 - 33,000; Full time

Benefits offered by this job

Medical insurance

Vision insurance

Dental insurance

Retirement plan

Paid time off

Job summary

Nordstrom, Inc. seeks a Beauty Concierge to deliver exceptional customer service in the cosmetics area. The role involves greeting customers, guiding inquiries, and assisting with product information while upholding confidentiality and supporting store operations.

Ideal candidates communicate clearly, connect customers to sales staff, and manage multiple tasks with urgency in a fast-paced environment. Flexible physical duties may apply as part of daily tasks.

Qualifications

• Greet and assist customers with cosmetic inquiries and products.
• Provide information about the cosmetics area to customers and employees.
• Maintain confidentiality and provide reliable store support.

Responsibilities

• Greet and direct customers and assist with cosmetic inquiries/products.
• Support store operations as a general store resource for customers and employees.
• Maintain a high level of confidentiality.
• Make deliveries to customers.

Skills

Detail oriented

Results driven

Customer service

Clear communication

Suggestive selling

Urgency

Multitasking

Decision making

Problem solving

Job description

Nordstrom, Inc. seeks a Beauty Concierge to deliver exceptional customer service in the cosmetics area. The role involves greeting customers, guiding inquiries, and assisting with product information while upholding confidentiality and supporting store operations.

Ideal candidates communicate clearly, connect customers to sales staff, and manage multiple tasks with urgency in a fast-paced environment. Flexible physical duties may apply as part of daily tasks.