Beauty Concierge: Expert Cosmetic Guidance & Delivery

Nordstrom, Inc.; Columbia (MD); On-site; USD 24,000 - 25,000; Full time

Benefits offered by this job

Medical/Vision, Dental

Retirement

Paid Time Away

Life Insurance

Disability

Merchandise Discount

EAP Resources

Job summary

Nordstrom, Inc. in Columbia, MD is seeking a detail-oriented Beauty Concierge to deliver outstanding customer service, greet customers, and assist with cosmetic inquiries. This role requires knowledge of cosmetics and the ability to guide shoppers throughout the store.

The position supports store operations, maintains confidentiality, and may involve delivering items to customers. A strong sense of urgency and excellent communication are essential in a fast-paced environment.

Qualifications

• Clear and professional communication with coworkers and customers.
• Ability to suggestive sell and connect customers to salespeople.
• Strong sense of urgency and ability to prioritize multiple tasks in a fast-paced environment.

Responsibilities

• Greet and direct customers, assist customers with cosmetic inquiries/products and a variety of other services.
• Possess knowledge of the cosmetics area in order to provide customers and employees with information and directions.
• Support store operations by being a general store resource for customers and employees.
• Maintain a high level of confidentiality.
• Make deliveries to customers.

Skills

Communication

Upselling

Prioritization

Problem solving

Confidentiality

Job description

Nordstrom, Inc. in Columbia, MD is seeking a detail-oriented Beauty Concierge to deliver outstanding customer service, greet customers, and assist with cosmetic inquiries. This role requires knowledge of cosmetics and the ability to guide shoppers throughout the store.

The position supports store operations, maintains confidentiality, and may involve delivering items to customers. A strong sense of urgency and excellent communication are essential in a fast-paced environment.