Beauty Concierge & Customer Service Pro

Nordstrom Inc; BLOOMINGTON (MN); On-site; USD 22,000 - 25,000; Full time

Job summary

Nordstrom, Inc. in Bloomington, MN is seeking a Beauty Concierge who is detail oriented and results driven to deliver outstanding customer service every day. You will greet customers, assist with cosmetic inquiries, provide product information, and support store operations while maintaining confidentiality and a high level of professionalism.

Ability to communicate clearly and build rapport is essential. This role also involves upselling, connecting customers to the right salespeople, and

Qualifications

• Greet and direct customers and assist with cosmetic inquiries.
• Provide information about cosmetics and direct customers to products.
• Maintain confidentiality and professional discretion.
• Communicate clearly and professionally with coworkers and customers.
• Ability to upsell and connect customers to salespeople.
• Prioritize multiple tasks in a fast-paced environment.
• Make quick, confident decisions and solve problems.

Responsibilities

• Greet customers and assist with cosmetic inquiries.
• Share cosmetic knowledge to inform customers and coworkers.
• Support store operations as a general store resource.

Skills

Customer service

Communication

Upselling

Time management

Teamwork

Job description

Nordstrom, Inc. in Bloomington, MN is seeking a Beauty Concierge who is detail oriented and results driven to deliver outstanding customer service every day. You will greet customers, assist with cosmetic inquiries, provide product information, and support store operations while maintaining confidentiality and a high level of professionalism.

Ability to communicate clearly and build rapport is essential. This role also involves upselling, connecting customers to the right salespeople, and