Beauty Concierge & Customer Experience Specialist

Nordstrom Inc; Minnetonka (MN); On-site; USD 23,000 - 24,000; Full time

Benefits offered by this job

Medical/Vision

Dental

Retirement & PTO

Merchandise Discount

Employee Assistance Program (EAP)

Life Insurance

Disability Insurance

Job summary

Nordstrom Inc. in Minnetonka is seeking a Beauty Concierge to deliver exceptional service and product guidance in a fast-paced retail environment.

You will greet customers, assist with cosmetic inquiries and provide information to help shoppers make confident choices. The role emphasizes confidentiality, teamwork, and reliability, with duties including deliveries and supporting store operations while connecting shoppers with the right sales specialists.

Qualifications

• Clear and professional communication with coworkers and customers.
• Suggestive selling and connecting customers to salespeople.
• Strong sense of urgency and ability to prioritize multiple tasks in a fast-paced environment.
• Strong decision-making and problem-solving skills.

Responsibilities

• Greet and direct customers
• Assist customers with cosmetic inquiries/products and a variety of other services
• Possess knowledge of the cosmetics area in order to provide customers and employees with information and directions
• Support store operations by being a general store resource for customers and employees
• Maintain a high level of confidentiality
• Make deliveries to customers

Skills

Clear communication

Suggestive selling

Prioritization

Decision making

Job description

Nordstrom Inc. in Minnetonka is seeking a Beauty Concierge to deliver exceptional service and product guidance in a fast-paced retail environment.

You will greet customers, assist with cosmetic inquiries and provide information to help shoppers make confident choices. The role emphasizes confidentiality, teamwork, and reliability, with duties including deliveries and supporting store operations while connecting shoppers with the right sales specialists.