In-Store Beauty Concierge & Customer Experience Pro

Nordstrom Inc; Corte Madera (CA); On-site; USD 29,000 - 32,000; Full time

Benefits offered by this job

Medical/Vision

Dental

Retirement plan

Life Insurance

Merchandise discount

Bonuses

Job summary

Nordstrom Inc. is seeking a Beauty Concierge to deliver outstanding customer service in a fast-paced retail environment. The role involves greeting customers, answering cosmetic inquiries, and assisting colleagues with product information and directions.

Candidates should communicate clearly, excel at suggestive selling, and manage multiple tasks with urgency. Physical duties include movement and handling merchandise, with occasional heavy item lifting as part of store operations.

Qualifications

• Ability to communicate clearly and professionally with coworkers and customers.
• Ability to suggestive sell and connect customers to salespeople.
• Strong sense of urgency and ability to prioritize multiple tasks in a fast-paced environment.
• Strong decision-making and problem-solving skills.

Responsibilities

• Greet and direct customers, assist customers with cosmetic inquiries/products and a variety of other services
• Possess knowledge of the cosmetics area in order to provide customers and employees with information and directions
• Support store operations by being a general store resource for customers and employees
• Maintain a high level of confidentiality
• Make deliveries to customers

Skills

Clear communication

Suggestive selling

Prioritization

Decision making

Job description

Nordstrom Inc. is seeking a Beauty Concierge to deliver outstanding customer service in a fast-paced retail environment. The role involves greeting customers, answering cosmetic inquiries, and assisting colleagues with product information and directions.

Candidates should communicate clearly, excel at suggestive selling, and manage multiple tasks with urgency. Physical duties include movement and handling merchandise, with occasional heavy item lifting as part of store operations.