Cosmetic Scheduling & Patient Experience Lead

Forefront Dermatology; Lexington (KY); On-site; USD 45,000 - 60,000; Full time

Job summary

Forefront Dermatology is seeking a Cosmetic Coordinator in Lexington, KY to manage scheduling, prepare consultations, and coordinate cosmetic procedures. You will work closely with clinical teams to optimize physician productivity and ensure a seamless patient flow.

The role emphasizes patient engagement, accurate billing, EMR documentation, and timely follow-up. The ideal candidate has strong organizational skills, excellent communication, and the ability to handle multiple priorities in a

Qualifications

• Strong organizational skills with exceptional attention to detail.
• Excellent written and verbal communication skills.
• Ability to manage multiple priorities and perform effectively in a fast-paced environment.
• Proficiency with Microsoft Office and ability to learn new systems and EMR platforms.
• Strong interpersonal skills with a patient-centered approach.
• Demonstrated professionalism, sound judgment, and ability to maintain confidentiality.

Responsibilities

• Optimize cosmetic schedule utilization and clinician productivity.
• Manages cosmetic phone lines, patient inquiries, and communication channels.
• Schedules and coordinates all cosmetic consultations and procedures to optimize clinician schedules and clinic capacity.
• Oversees schedule management, including adjustments, cancellations, and filling open appointment slots.
• Coordinates follow-up appointments and ensures continuity of care across the patient journey.

Skills

Organizational skills

Written and verbal communication

Multitasking

Microsoft Office proficiency

EMR platforms experience

Interpersonal skills

Confidentiality and professionalism

Education

High School Diploma or GED

Tools

EMR systems

Scheduling software

Job description

Forefront Dermatology is seeking a Cosmetic Coordinator in Lexington, KY to manage scheduling, prepare consultations, and coordinate cosmetic procedures. You will work closely with clinical teams to optimize physician productivity and ensure a seamless patient flow.

The role emphasizes patient engagement, accurate billing, EMR documentation, and timely follow-up. The ideal candidate has strong organizational skills, excellent communication, and the ability to handle multiple priorities in a