Cosmetic Front Desk Experience Specialist

Sono Bello; Amarillo (TX); On-site; USD 45,000 - 57,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) matching

Paid time off

Parental leave

Job summary

Sono Bello in Texas seeks a friendly Front Desk - Cosmetic Surgery Center (Training Provided!) to greet patients, verify appointments, and ensure a smooth office introduction. This role is perfect for someone who thrives in a high-energy aesthetic setting and wants to grow with a leading provider.

You will support Sales Consultants, manage scheduling and payments, and help build patient stories for online endorsements while delivering outstanding client care in a fast-paced environment.

Qualifications

• High school diploma or equivalent; bachelor’s degree preferred.
• Experience in customer service or front-desk roles, ideally in medical or aesthetic settings.
• Excellent verbal and written communication skills with strong interpersonal abilities.
• Ability to multitask and prioritize effectively in a fast-paced environment.
• Professional demeanor and commitment to providing exceptional client experience.

Responsibilities

• Greet patients warmly, verify appointments, and ensure a seamless introduction to the office.
• Provide exceptional customer service throughout the patient’s journey, maintaining a professional and positive demeanor.
• Support Sales Consultants by facilitating consultations and assisting with administrative tasks.
• Schedule appointments, process payments, and prepare deposits.
• Collaborate with team members to identify patient success stories for online endorsements.
• Assist with patient inquiries and follow-ups, both pre- and post-operative.
• Support cross-selling of additional services by preparing quotes and consent forms, as needed.

Skills

Customer service

Front desk

Communication

Microsoft Office

Multitasking

Education

High school diploma

Bachelor's degree preferred

Tools

CRM systems

Microsoft Office

Job description

Sono Bello in Texas seeks a friendly Front Desk - Cosmetic Surgery Center (Training Provided!) to greet patients, verify appointments, and ensure a smooth office introduction. This role is perfect for someone who thrives in a high-energy aesthetic setting and wants to grow with a leading provider.

You will support Sales Consultants, manage scheduling and payments, and help build patient stories for online endorsements while delivering outstanding client care in a fast-paced environment.