Cosmetic Surgery Front Desk Coordinator - Savannah

Sono Bello; Savannah, Northern (GA, KY); Hybrid; USD 45,000 - 57,000; Full time

Benefits offered by this job

Health coverage

401(k) matching

Paid time off

Parental leave

Incentives

Job summary

Sono Bello is seeking a dynamic Consult Experience Specialist to join our cosmetic surgery team as the first point of contact for patients. This front desk position demands high energy, excellent communication, and a commitment to an exceptional patient experience in a fast-paced aesthetic setting.

The role includes scheduling, payments, and coordination with Sales Consultants, with training provided to support growth within Sono Bello’s patient-centric environment.

Qualifications

• Experience in customer service or front-desk roles, ideally in medical or aesthetic settings.
• Excellent verbal and written communication skills with strong interpersonal abilities.
• Ability to multitask and prioritize effectively in a fast-paced environment.
• Proficiency with computer systems and software, including Microsoft Office.
• Knowledge of medical terminology and procedures (preferred but not required).
• Professional demeanor and commitment to providing exceptional client experience.

Responsibilities

• Greet patients warmly, verify appointments, and ensure a seamless introduction to the office.
• Provide exceptional customer service throughout the patient’s journey, maintaining a professional and positive demeanor.
• Support Sales Consultants by facilitating consultations and assisting with administrative tasks.
• Ensure accurate data entry and operational efficiency by scheduling appointments, processing payments, and preparing deposits.
• Collaborate with team members to identify patient success stories for online endorsements.
• Assist with patient inquiries and follow-ups, both pre- and post-operative.
• Support cross‑selling of additional services by preparing quotes and consent forms, as needed.

Skills

Customer service

Front desk

Communication

Multitasking

Microsoft Office

Medical terminology

Education

High school diploma or equivalent

Bachelor’s degree preferred

Tools

Microsoft Office

Job description

Sono Bello is seeking a dynamic Consult Experience Specialist to join our cosmetic surgery team as the first point of contact for patients. This front desk position demands high energy, excellent communication, and a commitment to an exceptional patient experience in a fast-paced aesthetic setting.

The role includes scheduling, payments, and coordination with Sales Consultants, with training provided to support growth within Sono Bello’s patient-centric environment.