Correspondence Processor

U.S.-Legal-Suppor; Philadelphia (Philadelphia County); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

Paid time off and company holidays

401(k) with company match

Employee assistance program

Professional growth opportunities

Job summary

U.S. Legal Support is seeking a Document Processing Specialist to manage electronic and physical documents within proprietary software systems. The role ensures accurate movement of documents through the processing cycle using manual and automated workflows.

Responsibilities include handling correspondence, archiving, and coordinating with internal teams. The position emphasizes accuracy, timeliness, and adherence to procedures within an office setting.

Qualifications

• 3 years of experience processing electronic documents.
• Proficient with computers, Windows Explorer, Microsoft Office, Adobe Acrobat, and proprietary software systems.
• Ability to read and interpret orders and procedures; communicate via phone, web, and email.
• Basic math: rates, ratios, percentages.
• Ability to solve problems using reasoning in standard situations.

Responsibilities

• Review, identify, and process correspondence per procedures.
• Process electronic documents accurately within established timelines.
• Maintain naming, storing, and retrieving electronic files.
• Collaborate with Account Managers, Scanning, and Accounting.
• Process incoming physical mail for in-office staff; sort, distribute, and scan prep.
• Operate scanning and mailing equipment for timely processing.
• Archive and purge documents per schedules.
• Audit CDs to ensure documents/images are uploaded; follow password access.
• Perform additional duties as assigned.

Skills

Computer proficiency

Microsoft Office

Adobe Acrobat

Proprietary software

Tools

Windows Explorer

Adobe Acrobat

Proprietary software systems

Job description

5 days ago Requisition ID: 3898

Document Processing Specialist

Summary
The Document Processing Specialist is responsible for processing electronic and physical documents within proprietary software systems. This role ensures the accurate movement of various types of documents through the full processing cycle, utilizing both manual and automated workflows.

Essential Duties and Responsibilities

Review, identify, and process correspondence according to approved procedures

Process electronic documents accurately and within established timelines

Maintain accuracy in naming, storing, and retrieving electronic files

Collaborate with internal departments including Account Managers, Scanning, and Accounting

Process incoming physical mail for in-office staff, including sorting, distribution, and preparation for scanning

Operate scanning and mailing equipment to ensure timely and accurate processing

Distribute non-scanned mail to appropriate personnel

Archive and purge documents in accordance with established schedules

Audit and process CDs to ensure documents or images are uploaded electronically as required, including following up on pending password access

Perform additional duties as assigned

Education and Experience

3 years of experience processing electronic documents, or equivalent combination of education and experience

Knowledge, Skills, and Abilities

Proficiency with computers, Windows Explorer, Microsoft Office, Adobe Acrobat, and proprietary software systems

Language Skills: Ability to read and interpret open orders, service logs, and procedure manuals; prepare reports and correspondence; and communicate effectively with customers and colleagues via phone, web conference, and email

Mathematical Skills: Ability to perform basic calculations, compute rates, ratios, and percentages

Reasoning Ability: Ability to apply common sense understanding and solve problems involving multiple concrete variables in standardized situations

Physical Demands

Regularly required to sit, use hands, talk, and hear

Occasionally required to lift and/or move up to 10 pounds

Specific vision abilities include close vision and ability to adjust focus

Work performed in an office environment with moderate noise levels

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

Why Join Us
At U.S. Legal Support, we are committed to excellence, innovation, and teamwork. We value our employees and provide opportunities for growth and development within a collaborative environment.

Comprehensive health, dental, and vision insurance

Paid time off and company holidays

401(k) with company match

Employee assistance program

Opportunities for professional growth and advancement

Equal Opportunity Employer
U.S. Legal Support is an equal opportunity employer and is committed to creating an inclusive environment for all employees. We celebrate diversity and do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.