Document Processing Assistant

Jobsultant Solutions; Springfield (MO); On-site; USD 35,000 - 45,000; Full time

Job summary

A leading document solutions company is seeking a Document Processing Assistant for an onsite position in Springfield, Missouri. The role involves managing correspondence, handling work orders, and maintaining communication with various departments. Candidates should be proficient in typing at a minimum of 45 wpm and possess strong analytical skills. This position requires effective prioritization in a high-pressure environment and excellent organizational abilities.

Qualifications

• Must be proficient at typing; preferred level of at least 45 wpm.
• Must possess good analytical and problem-solving abilities.
• Must have good telephone etiquette and interpersonal skills.

Responsibilities

• Open and distribute incoming correspondence.
• Enter status into the computer system and document steps taken.
• Manage incoming faxes and email inboxes.

Skills

Typing proficiency (≥ 45 wpm)

Analytical abilities

Problem-solving skills

Telephone etiquette

Interpersonal skills

Organizational skills

Job description

About the job Document Processing Assistant

The primary objective of the Document Processing Specialist position is ensure that all records associated with an order are processed in accordance with statutory and standards. The Document Processing Specialist is expected to perform the below functions, while maintaining a predetermined touch count on a daily basis. Additionally, the Document Processing Specialist must be versatile with coverage within their team.

This is an ONSITE position. The hours will be Monday-Friday, 8am-5pm.

Responsibilities

Open and distribute incoming correspondence to the appropriate person or department.

Process incoming and outgoing correspondence.

Establish and maintain communication with departments to determine time constraints on special instruction orders.

Enter status into the computer system(s), document steps taken in the handling/routing of work orders.

Route work orders to appropriate departments in a timely manner, as defined by office procedure.

Order and maintain office supplies at a level to ensure against shortages.

Receipt and distribution of supplies to the appropriate storage location/department/ individual.

Download and manage records as needed.

Review and process incoming CDs.

Resolve issues related to incomplete or damaged CDs.

Manage incoming faxes and email inboxes.

Match incoming vendor invoices with work orders.

Bind and mail completed records.

Assemble work orders packets.

Cross-train in other areas of the office when needed.

Match records with work orders.

Qualifications

Must be proficient at typing; preferred level of at least 45 wpm.

Must have a good understanding of the organizations goals and objectives.

Must be highly self-motivated and directed.

Must have the ability to adapt to changes and absorb new ideas and concepts quickly.

Must possess good analytical and problem-solving abilities.

Must have the ability to effectively prioritize and execute tasks in a high‑pressure environment.

Must have good telephone etiquette, written, interpersonal and organizational skills.

Must have a rudimentary understanding of the internal processes of medical facilities and medlegal terminology.

We arean Equal Opportunity Employer and affords equal opportunity to all qualified applicants for all positions without regard to protected veteran status, qualified individuals with disabilities and all individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age or any other status protected under local, state or federal laws.