Corrections Inmate Tech Systems Specialist

Shawntech-Communications-Inc

Kentucky

On-site

USD 38,000 - 54,000

Full time

14 days+

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Job summary

Shawntech-Communications-Inc is seeking a versatile technical professional to support inmate telecommunications systems within a correctional facility in Kentucky. The role includes phones, video visitation systems, inmate tablets, and daily data entry.

You will work independently on-site, ensuring reliable service and clear communication with facility staff and customers. Preferred candidates have 2+ years in telecom installation and repair, experience with wireless networking, and strong

Qualifications

2+ years in telecommunications, including installation and troubleshooting of inmate systems.
Experience with wireless networking and cabling is preferred.
Strong communication and interpersonal skills; able to work independently in a correctional facility.

Responsibilities

Troubleshooting, correcting, and servicing issues with inmate technology systems.
Maintain, repair, and operate onsite telecommunications hardware, networking hardware/software, access points, and wiring at facilities.
Address basic telephone repair and maintenance needs of the facility.
Meet all service requirements as set forth by the customer contract.
Build and maintain relationships with facility personnel and customer contacts.
Interface with correctional personnel, vendors, and contractors to resolve onsite problems.
Monitor time and control service-related expenses.
Deliver services in a timely and effective manner to ensure optimal system performance.
Provide onsite instruction and training for site personnel.