Correctional Case Manager - Central Prison

State of North Carolina; North Carolina; On-site; USD 35,000 - 63,000; Full time

Job summary

Join a dedicated team at a forward-thinking correctional facility where you will play a vital role in case management and supportive counseling. This full-time position offers a unique opportunity to work directly with offenders, providing essential services that promote rehabilitation and reintegration. You will be responsible for conducting assessments, preparing reports, and communicating effectively with various stakeholders. With a competitive salary range and state benefits, this role is ideal for individuals passionate about making a difference in the lives of others while ensuring safety and security within the facility.

Benefits

State Benefits

Health Insurance

Retirement Plan

Paid Time Off

Qualifications

• Knowledge of case management practices and interviewing techniques.
• Must possess supportive counseling techniques for intake assessments.

Responsibilities

• Conduct classification reviews and needs assessments for offenders.
• Prepare written reports reflecting data from various sources.
• Provide transitional information and assist with housing recommendations.

Skills

Case Management Practices

Supportive Counseling Techniques

Interviewing Techniques

Crisis Intervention

Education

Associate Degree in Criminal Justice

High School Diploma or GED

Job description

This position has required Knowledge, Skills, and Abilities (KSAs). Please review them carefully. If you have the required KSAsfor this position, enter a detailed description in the WORK EXPERIENCE section of your application. Remember to SAVE each job entry and be thorough.

**This vacancy announcement is to fill two (2) positions. Applicants applying for position number 65014483 will also be considered for position number 60066537.**

This position reports to a Correctional Programs Supervisor at a multi-custody male correctional facility and provides case management services to an assigned case load. Job responsibilities of this position include, but are not limited to, the following:

1. Performing regular periodic classification reviews, needs assessments, plans, job assignments, program referrals and regular scheduled one-on-one contact for the purposes of correctional and/or supportive counseling.
2. Providing transitional information and assisting with housing and recommendations for the classification upon offender review.

3. Assisting with onsite activities within the facility.
4. Communicating effectively with other staff, offenders and the general public.

5. Working under stressful conditions caused by direct contact with incarcerated offenders, who can become physically violent and verbally abusive, being capable of defending oneself against attack, performing crisis interventions to include suicide prevention.
6. Preparing written reports which accurately reflect data reviewed by various sources and reviewing, analyzing, and evaluating various documents and behavior data gathered from interviews, written documentation and personal observation.

This is a full-time position (40 hours per week) with State Benefits with established working hours of Monday-Friday, 8am-5pm with one late night 12pm-9pmand may require working beyond normal work schedule to meet business need.

As of January 1, 2025, there are new increase adjustments to the state pay plan which were approved by the State Human Resources Commission, effective January 1, 2025. The new salary range will be $35,984 - $62,971.

Note to Current State Employees:

The salary grade for this position is NC07(Salary Range: $35,984 - $62,971). State employees are encouraged to apply for positions of interest even if the salary grade is the same as, or lower than, their current position. If selected for this position, a new salary will be recalculated taking into consideration the quantity of relevant education and experience, funding availability, and internal equity. Based upon these factors, a pay increase MAY result.

About Central Prison:

Central Prison in Raleigh, NC has been in continuous service since 1884. It serves as the admission point into prison for adult male felons sentenced to 20 years or more and is the main medical and mental health center for male offenders. It also houses special populations, including death row and safe-keepers.

While security requires that certain offenders remain in their cells, there are more than 260 offender job assignments that include working in the kitchen, laundry or canteen. Offenders also work as barbers, janitors and clerks. Offenders can attend substance abuse group therapy meetings, Bible studies or worship services.

TheKnowledge, Skills and Abilitieslisted below, along with the Minimum Education and Experience requirements, are REQUIRED to qualify for this position. (We will not review resumes in lieu of Experience and Education listed on the application.)If you would like more information on how to apply for our jobs through the state application and/or more information on Knowledge, Skills and Abilities (KSAs), click on the following resource links: Introduction to the State Government Job Application and/orKnowledge, Skills and Abilities (KSAs).

To qualify for this position, applicantsmust document in the work experience section of the application that they possess ALL of the following:

1. Documented knowledge of case management practices, or supportive counseling techniques and/or interviewing techniques for intake assessments.

Some state job postings say you can qualify by an “equivalent combination of education and experience.” If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See https://oshr.nc.gov/experience-guide for details.

Associate degree in Criminal Justice, Human Services, Recreation or a related field from an appropriately accredited institution;ORHigh School or General Educational Development (GED) diplomaANDtwo years of custody experience within the North Carolina Department of Adult Correction; or an equivalent combination of training and experience.

Necessary Special Qualifications: Must be eligible for certification by the North Carolina Criminal Justice Education & Training Standards Commission.

Come Join Us To Make A Difference!

The North Carolina Department of Adult Correction (DAC)is one of the largest state agencies with more than 19,000 employees. It is responsible for safeguarding and preserving the lives and property of its citizens through prevention, protection, and preparation as well as the care, custody, and supervision of all adults sentenced after conviction for violating North Carolina laws. This department includes Institutions with custody, healthcare, and facility operations staff in state prisons as well as the division of Community Supervision. Other divisions include Administration, Compliance & Accreditation, Comprehensive Health Services, Internal Affairs & Intelligence Operations, Post-Release Supervision & Parole Commission, and Rehabilitation & Reentry.

The Division of Institutionsis one of the divisions in DAC andemploys a variety of staff, operates 56 institutions and is responsible for the care and custody of approximately 30,000 incarcerated individuals across North Carolina. Our division categorizes the institutions into 3 custody levels, which include minimum, medium, and close. The Division of Institutions has a duty to provide a secure and safe environment along with the proper care and supervision for every individual, in our custody.

The North Carolina Department of Adult Correction (DAC) is an Equal Opportunity Employer who embraces an Employment First philosophy which consists of complying with all federal laws, state laws and Executive Orders. We are committed to reviewing requests for reasonable accommodation at any time during the hiring process or while on the job.

DAC uses the Merit-Based Recruitment and Selection Plan to fill positions subject to the State Human Resources Act with the most qualified individuals.Hiring salary will be based on relevant qualifications, internal equity, and budgetary considerations pertinent to the advertised position.

It is critical to our screening and salary determination process that applications contain comprehensive information. Information should be provided in the appropriate areas to include the beginning and ending dates of jobs worked, education with the date graduated, all work experience, and certificates/licenses.Resumes will not be accepted in lieu of completing this application. Degrees must be received from appropriately accredited institutions.

• Applicants seeking Veteran's Preference must attach a DD-214 Member-4 Form (Certificate of Release or Discharge from Active Duty) to their applications.
• Applicants seeking National Guard Preference must attach a NGB-23A (RPAS) if they are a current member of the NC National Guard in good standing. If a former member of the NC National Guard who served for at least 6 years and was discharged under honorable conditions, they must attach either a DD-256 or NGB-22.
• If applicants earned college credit hours but did not complete a degree program, they must attach an unofficial transcript to each application to receive credit for this education.
• If applying for a position certified through the NC Dept. of Justice - Criminal Justice Standards Division, click this link for specific certification requirements: Correctional & Probation/Parole Officer Certification.
• The NC Dept. of Adult Correction must adhere to the US Dept. of Justice Final Rule on the "National Standards to Prevent, Detect, and Respond to Prison Rape”. Click this link for information on hiring and promotion prohibition requirements for all positions in the NC Dept. of Adult Correction: PREA Hiring and Promotion Prohibitions.
• Per NC General Statute 143B-972.1, applicants hired into a position certified as a criminal justice officer or justice officer are required to electronically submit fingerprints to the NC State Bureau of Investigation for a state and national criminal history record check and enrollment in the FBI’s Next Generation Identification System: Criminal Justice Record of Arrest and Prosecution Background Service (“RAP Back”). This is in addition to submitting fingerprints during the application process.

Due to the volume of applications received, we are unable to provide information regarding the status of your application over the phone. To check the status of your application, please log in to your account and click "Application Status." If you are selected for an interview, you will be contacted by management. If you are no longer under consideration, you will receive an email notification.

For technical issues with your application, please call the GovernmentJobs.com Applicant Support Help-Line at 855-524-5627.

If there are any questions about this posting other than your application status, please contact Celeste Robinson by phone at 919-582-6116 or by email at [e-mail].