Correctional Case Manager-Avery Mitchell Correctional Institution

NC Department of Adult Correction; North Carolina; On-site; USD 35,000 - 63,000; Full time

Job summary

Join a forward-thinking agency dedicated to making a difference in the lives of incarcerated individuals. This full-time role at a correctional institution involves managing inmate caseloads, providing supportive counseling, and coordinating rehabilitation programs. With state benefits and a commitment to employee growth, this position offers a unique opportunity to impact the community positively. If you have a passion for helping others and meet the qualifications, we encourage you to apply and be part of a team that prioritizes safety, rehabilitation, and community integration.

Benefits

State Benefits

Qualifications

• Documented knowledge of supportive counseling techniques required.
• Associate's degree or equivalent experience is necessary.

Responsibilities

• Manage caseload of inmates, providing counseling and support.
• Coordinate rehabilitation programs and transition planning.

Skills

Supportive Counseling Techniques

Education

Associate's degree in Criminal Justice

High school diploma or GED

Job description

This position is located at Avery Mitchell Correctional Institution in Avery County, NC.

Employees in this class carry a caseload of inmates, which involves supportive counseling, conducting assessments, developing case plans, answering and following up on inmate questions and problems, and making recommendations to the classification committee. Employees also assist in major dynamic programs or coordinate major or specialized programs for the rehabilitation of inmates, such as inmate work assignments, work release, education, or recreation, as well as transition planning and coordinating. Employees in this class plan and coordinate transition (re-entry) prior to parole or release into the community.

***THIS IS A REPOST...PREVIOUS APPLICANTS NEED TO REAPPLY TO BE CONSIDERED***

This is a full-time position (40 hours per week) with State Benefits.

**Applicants must pass a background check to be eligible for this job.**

Note to Current State Employees:The salary grade for this position is NC07. State employees are encouraged to apply for positions of interest even if the salary grade is the same as, or lower than, their current position. If selected for this position, a new salary will be recalculated taking into consideration the quantity of relevant education and experience, funding availability, and internal equity. Based upon these factors, a pay increase MAY result.

“As of January 1, 2025, there are new increase adjustments to the state’s pay plans which were approved by the State Human Resources Commission, effective January 1, 2025. The new salary range(s) will be $35,984-$62,971.” Prior applicants will remain under consideration and do not need to reapply.

Knowledge, Skills and Abilities / Competencies:

The Knowledge, Skills, and Abilities listed below, along with the Minimum Education and Experience requirements, are REQUIRED to qualify for this position. We will not review resumes in lieu of the Experience and Education listed on the application. To qualify for this position, applicants must document on the application that they possess ALL of the following:

• Documented knowledge of Supportive Counseling Techniques.

Some state job postings say you can qualify by an “equivalent combination of education and experience”. If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience OR a combination of both. See oshr.nc.gov/experience-guide for details.

Associate s degree in Criminal Justice, Human Services, Recreation or a related field from an appropriately accredited institution; or High school or General Educational Development (GED) diploma and two years of custody experience within the North Carolina Department of Public Safety; or an equivalent combination of training and experience. Necessary Special Qualifications Must be eligible for certification by the North Carolina Criminal Justice Education & Training Standards Commission.

Come Join Us To Make A Difference!

The Department of Adult Correction is one of the largest state agencies with more than 19,000 employees. It is responsible for safeguarding and preserving the lives and property of its citizens through prevention, protection, and preparation as well as the care, custody, and supervision of all adults sentenced after conviction for violating North Carolina laws. This department includes State Prisons with custody, healthcare, and facility operations staff as well as the division of Community Supervision. Other divisions include Administration, Compliance & Accreditation, Comprehensive Health Services, Internal Affairs & Intelligence Operations, Post-Release Supervision & Parole Commission, and Rehabilitation & Reentry.

The Division of Institutionsemploys over 19,000 staff, operates 56 institutions and is responsible for the care and custody of approximately 30,000 incarcerated individuals across North Carolina. Our division categorizes the institutions into 3 custody levels, which include minimum, medium, and close. The Division of Institutions has a duty to provide a secure and safe environment along with the proper care and supervision for every individual, in our custody.

SUPPLEMENTAL AND CONTACT INFORMATION

The North Carolina Department of Adult Correction (DAC) is an Equal Opportunity Employer who embraces an Employment First philosophy which consists of complying with all federal laws, state laws and Executive Orders. We are committed to reviewing requests for reasonable accommodation at any time during the hiring process or while on the job. DAC uses the Merit-Based Recruitment and Selection Plan to fill positions subject to the State Human Resources Act with the most qualified individuals. Hiring salary will be based on relevant qualifications, internal equity, and budgetary considerations pertinent to the advertised position. It is critical to our screening and salary determination process that applications contain comprehensive information. Information should be provided in the appropriate areas to include the beginning and ending dates of jobs worked, education with the date graduated, all work experience, and certificates / licenses. Resumes will not be accepted in lieu of completing this application. Answers to Supplemental Questions must refer to education or work experience listed on this application to receive credit. Degrees must be received from appropriately accredited institutions.

• Applicants seeking Veteran's Preference must attach aDD-214 Member-4 Form(Certificate of Release or Discharge from Active Duty) to their applications.
• Applicants seeking National Guard Preference must attach a NGB 23A (RPAS) if they are a current member of the NC National Guard in good standing. If a former member of the NC National Guard who served for at least 6 years and was discharged under honorable conditions, they must attach either a DD256 or NGB 22.
• If applicants earned college credit hours but did not complete a degree program, they must attach an unofficial transcript to each application to receive credit for this education.
• If applying for a position certified through the NC Dept. of Justice - Criminal Justice Standards Division, click this link for specific certification requirements: Correctional & Probation/Parole Officer Certification.
• The NC Dept. of Adult Correction must adhere to the US Dept. of Justice Final Rule on the "National Standards to Prevent, Detect, and Respond to Prison Rape." Click this link for information on hiring and promotion prohibition requirements for all positions in the NC Dept. of Adult Correction: PREA Hiring and Promotion Prohibitions.
• Per NC General Statute 143B-972.1, applicants hired into a position certified as a criminal justice officer or justice officer are required to electronically submit fingerprints to the NC State Bureau of Investigation for a state and national criminal history record check and enrollment in the FBI’s Next Generation Identification System: Criminal Justice Record of Arrest and Prosecution Background Service (“RAP Back”). This is in addition to submitting fingerprints during the application process.

Due to the volume of applications received, we are unable to provide information regarding the status of your application over the phone. To check the status of your application, please log in to your account and click "Application Status." If you are selected for an interview, you will be contacted by management. If you are no longer under consideration, you will receive an email notification. For technical issues with your application, please call the GovernmentJobs.com Applicant Support Help Line at 855-524-5627. If there are any questions about this posting other than your application status, please contact Kathy Fox at 828-757-5738.