Corporation Receptionist

FRANKLIN CHAMBER OF COMMERCE; Franklin, Northern (IN, KY); Hybrid; USD 32,000 - 48,000; Full time

Job summary

Franklin Community School Corporation is seeking a dynamic receptionist to serve as the Administration Building front desk and provide administrative support to district leaders. The role emphasizes welcoming visitors, managing calls, and confidential clerical tasks across central office functions.

The position combines front-desk responsibilities with IT training support and PR-related tasks, ensuring smooth daily operations and positive public relations for the district.

Qualifications

• High school diploma or equivalent.
• Successful completion of an expanded criminal history and DCS background check.
• Proficiency in Google Suite and ability to maintain spreadsheets and databases.
• Previous receptionist/administrative experience preferred.

Responsibilities

• Receive, screen, and distribute incoming calls.
• Maintains a pleasant disposition while welcoming central office visitors
• Respond to general inquiries regarding FCS
• Utilize the FCS website and other resources to locate pertinent information
• Provide general clerical assistance to the central office staff
• Receive and distribute incoming mail, courier items, and faxes
• Prepare outgoing mail using the postage-meter machine
• Keep the workroom neat and stocked appropriately
• Stock and maintain copiers
• Maintain the postage machine
• Replenish supplies
• Maintain meeting and appointment schedules
• Assist new employees with IT training
• Issue security key
• Take the employee’s photo for ID badge
• Manage technology-related budgets and accounts
• Process technology equipment quotes and orders
• Oversee Chromebook repair billing and tracking
• Manage monthly technology service bills (phone, copier, digital access)
• Maintain records for state and federal grants
• Maintain a communication database based on the employee management database and student information system with accuracy and consistency
• Assist the Director with creating, reviewing, and distributing communications
• Contribute to the creation of graphics, photos, or video assets for use in web projects and on social media
• Assist with scheduling and preparation of district events.

Skills

Verbal communication

Written communication

Customer service

Confidentiality

Problem solving

Independent judgment

Professionalism

Education

High school diploma or equivalent

Tools

Google Suite

Spreadsheets

Databases

Job description

Franklin Community School Corporation | September 9, 2026

Job Type : Full Time

Job Location: Administration Building

Employer: Franklin Community School Corporation

Purpose: Serves as the Administration Building receptionist. Coordinates, oversees, and/or performs various support activities, clerical services, and confidential assignments for the Executive Director of Technology, Director of Community & Public Relations, and other central office personnel.

Position Overview

This dynamic role combines the responsibilities of the district office receptionist with administrative support for district-level administrators. It requires a detail-oriented professional who can manage multiple priorities while maintaining exceptional customer service. Providing a welcoming atmosphere for all visitors and promoting positive public relations for the school corporation while maintaining confidentiality is a critical function of this role.

Duties and Responsibilities

• Receive, screen, and distribute incoming calls
• Maintains a pleasant disposition while welcoming central office visitors
• Respond to general inquiries regarding FCS
• Utilize the FCS website and other resources to locate pertinent information
• Provide general clerical assistance to the central office staff
• Receive and distribute incoming mail, courier items, and faxes
• Prepare outgoing mail using the postage-meter machine
• Keep the workroom neat and stocked appropriately
• Stock and maintain copiers
• Maintain the postage machine
• Replenish supplies

Assisting the Technology Department

• Maintain meeting and appointment schedules
• Assist new employees with IT training
• Issue security key
• Take the employee’s photo for ID badge
• Manage technology-related budgets and accounts
• Process technology equipment quotes and orders
• Oversee Chromebook repair billing and tracking
• Manage monthly technology service bills (phone, copier, digital access)
• Maintain records for state and federal grants

Assisting the Community & Public Relations Department

• Maintain a communication database based on the employee management database and student information system with accuracy and consistency
• Assist the Director with creating, reviewing, and distributing communications
• Contribute to the creation of graphics, photos, or video assets for use in web projects and on social media
• Assist with scheduling and preparation of district events.

Additional duties may be assigned as needed

• High school diploma or equivalent
• Successful completion of an expanded criminal history and DCS background check
• Proficiency in Google Suite and ability to maintain spreadsheets and databases
• Previous receptionist/administrative experience preferred

Knowledge, Skills, and Abilities Required

• Exceptional verbal and written communication skills with the ability to resolve conflicts and engage professionally with all stakeholders
• Ability to exercise independent judgment, establish priorities in a fast-paced environment, and analyze complex problems to find efficient solutions.
• Must maintain professional relationships with all stakeholders, including staff, students, and community members
• Proven ability to manage sensitive information with strict confidentiality and uphold the ethical standards of the district
• Ability to maintain a polite, professional demeanor focused on delivering excellent customer service

Working Conditions

• Fast-paced office setting with high volumes of digital and paper documentation.
• Prolonged periods of sitting and intensive computer and phone use.
• Occasional lifting of boxes (up to 25 lbs) for state-mandated record retention and archiving.
• Manual dexterity is required for processing high volumes of mail, computer, and phone use.

Additional Notes

• Position requires flexibility to cover multiple responsibilities
• May require occasional work outside regular business hours

The statements contained herein describe the scope of responsibilities but should not be considered an all-inclusive listing of work requirements. Individuals may perform other duties as assigned to cover absences or balance workload.