We are seeking a highly organized, resource-conscious, and proactive Corporate Travel Coordinator to centralize and manage travel logistics for our field organization. In this role, you will serve as the dedicated partner for our busy field staff—including Account Managers, Sales, and Field Support teams. You will be completely responsible for booking all flights, hotels, and rental cars through SAP Concur. Your primary mission is to seamlessly support our teams on the road while aggressively driving company savings by sourcing affordable flights, optimal routes, and cost-effective lodging.
Key Responsibilities
Travel Coordination & Booking
- End-to-End Booking: Act as the primary, central point of contact for all field staff to handle end-to-end travel arrangements (flights, hotels, and vehicle rentals) natively within SAP Concur.
- Itinerary Management: Build, organize, and distribute clear, comprehensive travel itineraries to field team members ahead of their departures.
- Traveler Profiles: Maintain and update traveler profiles within SAP Concur to ensure accurate reward program numbers, travel preferences, and required documentation are captured.
Cost Optimization & Savings
- Affordable Sourcing: Proactively research and secure the most cost-effective flight paths, booking windows, and hotel rates to protect and maximize the company's travel budget.
- Trend Tracking: Monitor airfare and lodging trends to identify the best times to book frequent routes utilized by the field teams.
- Vendor Utilization: Ensure all bookings align with preferred corporate rates or partnerships to compound company savings.
Field Support & Disruption Logistics
- Disruption Assistance: Provide real-time logistical support during travel emergencies, such as flight cancellations, delays, or severe weather, by swiftly rebooking staff and adjusting hotel/car reservations.
- Policy Gatekeeping: Ensure all requested trips comply with company travel guidelines regarding fare classes and spending limits prior to finalizing bookings.
Qualifications & Skills
- Experience: 2–4 years of experience in corporate travel coordination, administrative logistics, or working within a corporate travel agency (TMC).
- Software Mastery: Strong, hands-on professional experience booking travel through SAP Concur is highly preferred.
- Logistical Excellence: Exceptional organizational skills with the multi-tasking capability to manage fast-moving travel requests for multiple field team members simultaneously.
- Cost-Conscious Mindset: A sharp eye for value; genuinely enjoys finding the best routes and rates to save money without compromising a traveler's safety or schedule.
- Communication: Excellent customer service and communication skills; able to collaborate efficiently with remote field teams under tight deadlines.