Corporate Travel Agent: PIVOT Agency

Vacations Worldwide; United States; Hybride; USD 70 000 - 100 000; Temps partiel

Résumé du poste

PIVOT Agency is seeking a Corporate Travel Agent for a remote, contract role supporting business travelers, executives, corporate teams, and VIPs. The agent will manage air, hotel, car, and rail bookings using Sabre, Amadeus, Apollo, and Concur, while ensuring policy compliance and high-level service.

Ideal candidates have extensive corporate travel experience, strong GDS skills, and a track record supporting executive or VIP travelers, with the ability to handle disruption management and

Qualifications

• 10+ years corporate travel experience preferred.
• Strong GDS knowledge and Sabre proficiency.
• Experience supporting executive or VIP travelers.

Responsabilités

• Book and ticket air, hotel, car, and rail for business travelers.
• Ensure policy-compliant arrangements and supplier coordination.
• Provide executive support and disrupt handling.
• Prepare reports and documentation for travel programs.

Connaissances

GDS knowledge

Sabre proficiency

Executive/VIP travel experience

Policy/compliance

Disruption handling

Outils

GDS tools (Sabre, Amadeus, Apollo)

Concur administration

Description du poste

The Corporate Travel Agent role at PIVOT Agency is a contract position serving business travelers, executives, corporate teams, and VIPs from a remote office in the United States. The work covers air, hotel, car, and rail bookings through corporate travel systems. Daily work includes policy-compliant arrangements, executive support, supplier coordination, reporting, and disruption handling.

PIVOT Agency is a full-service sports marketing agency that works across brands, athletes, sports, arts, causes, business, and media. The role requires a corporate travel professional with deep booking experience, strong GDS knowledge, and the judgment to support high-priority travelers. Ten or more years of corporate travel experience is preferred, along with experience supporting executive or VIP travelers.

• Role: Corporate Travel Agent
• Employer: PIVOT Agency
• Employment type: Contract
• Location: Remote, United States
• Travel focus: Business travelers, executives, corporate teams, and VIPs

Applicants need corporate travel experience plus working knowledge of GDS tools, Sabre, and corporate fare rules. The remote setup requires a computer, phone, high-speed internet, and a dependable office, and the role requires availability for daily client support during fluctuating workloads.

Corporate Travel Systems and Policy Work

PIVOT's corporate travel agent uses GDS platforms to book and ticket air travel, hotels, rental cars, and rail journeys. The listed systems include Sabre, Amadeus, Apollo, and Concur. Concur administration forms part of the work, so the agent handles both traveler arrangements and the technology that supports corporate booking programs.

Policy compliance guides each reservation. The agent applies corporate fare rules, coordinates with suppliers, records the decisions behind bookings, and prepares reports and documentation. IATA's Travel Agent's Handbook covers Passenger Agency Conference resolutions, Passenger Agency Sales Rules, accreditation requirements, and local financial criteria for accredited agents.

• Air, hotel, car, and rail booking and ticketing
• GDS work across Sabre, Amadeus, and Apollo
• Concur administration
• Corporate fare-rule and policy compliance
• Supplier liaison, reporting, and documentation

Executive and VIP Travel Support

Executive and VIP travelers need accurate arrangements across several suppliers, and the role handles those bookings with close attention to timing, policy, and traveler preferences. Business travelers and corporate teams also receive itinerary support when air, lodging, ground transportation, and rail details must work together.

Disruption management is part of the daily assignment. The agent coordinates duty-of-care responses, works with suppliers when plans change, and keeps travelers and corporate contacts informed as the itinerary develops. General travel-agent work also includes solving cancellations, delays, conflicts, and refunds while maintaining accurate booking records, as covered in the WGU travel-agent guide .

The Remote Office and Daily Rhythm

The position requires a reliable remote office with a computer, phone, and high-speed internet. Daily work supports travel clients from that office, and the schedule is self-managed rather than assigned as a fixed shift. Workloads fluctuate as business trips, executive movements, and travel disruptions arise.

Email, a CRM, and video-conferencing tools support communication and collaboration. The agent manages an independent workload while supporting client needs and collaborating with internal teams. Professional communication and dependable follow-through remain part of the role when several travelers need attention at once.

Experience with Corporate Fare Rules

PIVOT prefers ten or more years of corporate travel experience for this contract role. Strong GDS knowledge, Sabre proficiency, and command of corporate fare rules are named qualifications. Executive and VIP traveler support experience is also included in the qualification list because the work combines booking accuracy with sensitive client service.

The qualification profile also calls for high accuracy, problem-solving, crisis-management ability, and independent time management. A candidate needs to communicate clearly, manage changing priorities, and maintain service quality while handling policy requirements and supplier conversations. The remote office requirement adds dependable technology and a dedicated work environment to the listed qualifications.

PIVOT Agency's Performance Expectations

PIVOT expects the agent to meet revenue goals, identify additional travel opportunities, and support company objectives while managing assigned travel needs. The position also requires professional communication with clients and internal contacts.

Excellence, trust, collaboration, and innovation are PIVOT's stated values. The agent represents those values while supporting the agency's sports and entertainment clients and managing the travel details assigned to the role.