Corporate Quality Manager - Paper Mills

Green Bay Packaging; Green Bay (WI); On-site; USD 120,000 - 160,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401(k) company match

Wellness program

STD

LTD

Life insurance

Job summary

Green Bay Packaging is seeking a Corporate Quality Manager for its paper mills. Reporting to the Senior Director of Quality & Technical Services, you will lead quality alignment across containerboard mills and corrugated operations, tying paper properties to performance and customer requirements.

You will partner with mills, box plants, sales, and customers to improve specifications, testing, and process capability, conduct audits, provide training, and support product safety and continuous

Qualifications

• Five or more years of experience in a paper mill or corrugator box plant.
• Working knowledge of containerboard manufacturing and corrugated converting processes.
• Ability to communicate technical findings clearly to mill operations, sales, and customers.
• Proficiency with Microsoft Word, PowerPoint, and Excel.

Responsibilities

• Lead quality and technical alignment from containerboard manufacturing through converting and finished-box performance.
• Provide customer feedback to mill teams on linerboard and medium quality.
• Coordinate investigations of paper- and board-related complaints to determine root cause.
• Deliver training on paper properties, corrugating fundamentals, test methods, and spec compliance.
• Support CI initiatives and oversee quality applications and reporting tools.

Skills

Quality management

Paper mill knowledge

Root cause analysis

Communication

MS Office proficiency

Education

Bachelor of Science in paper science, chemical engineering, mechanical engineering, or packaging

Tools

Microsoft Word

PowerPoint

Excel

Job description

Position Overview

Reporting to the Sr. Director of Quality & Technical Services, the Corporate Quality Manager - Paper Mills leads quality and technical alignment across the containerboard mills and corrugated converting operations. This role strengthens the connection between paper-machine performance, roll quality, corrugator runnability, and finished-box performance. The manager partners with mills, box plants, sales, and customer teams to improve specifications, testing, problem solving, and process capability while supporting product safety, regulatory, and customer requirements.

Responsibilities

• Lead quality and technical alignment from containerboard manufacturing through corrugating, converting, and finished-box performance with respect to paper quality.
• Provide customer feedback to mill teams on linerboard and medium quality.
• Partner with corrugated plants to improve corrugator runnability and combined-board performance.
• Coordinate investigation of paper- and board-related complaints using mill, corrugator, converting, and customer data to determine root cause and corrective action.
• Coordinate specifications for linerboard and medium.
• Analyze nonconforming material, customer claims, roll performance, combined-board test results, and finished-product trends to identify systemic improvement opportunities.
• Support mill trials at box plants through documented test plans and on-site monitoring when required.
• Conduct quality-system and process audits at paper mills and corrugated plants; share best practices and verify corrective-action effectiveness.
• Provide technical support for key customer service calls.
• Deliver training on paper properties, corrugating fundamentals, combined-board testing, defect recognition, troubleshooting, and specification compliance.
• Work in conjunction with GBP Corporate Continuous Improvement (CI) team to establish quality focused CI techniques and strategies as part of GBP culture.
• Oversee relevant corporate quality applications and reporting tools from a business perspective.
• Assist with internal audits for BRCGS-certified sites and provide backup support for the Product Safety & Quality Compliance Manager.

Qualifications

• Five or more years of experience in a paper mill or corrugator box plant.
• Working knowledge of containerboard manufacturing and corrugated converting processes, including the interaction between paper properties and corrugator performance.
• Ability to communicate technical findings clearly to mill operations, corrugated operations, sales, customers, and suppliers.
• Proficiency with Microsoft Word, PowerPoint, and Excel.
• Ability to work safely in paper mills, corrugated manufacturing environments, and to traverse stairs and ladders.

In addition, the ideal candidate will have:

• Experience with linerboard, medium, combined-board, and finished-box testing; familiarity with TAPPI, ASTM, ISTA, or equivalent industry test methods.
• Practical knowledge of laboratory conditioning, sampling, calibration, measurement-system control, and test-equipment operation.
• Knowledge of quality-management systems, product safety, regulatory requirements, and audit practices.
• Bachelor of Science in paper science, chemical engineering, mechanical engineering, or packaging.

Compensation & Benefits

In addition to a competitive wage, the selected candidate will enjoy a comprehensive benefit package including medical, dental, vision, prescription drug, wellness programs, STD, LTD, life insurance, and company matching 401(k). Green Bay Packaging benefits may vary by position or division.

Company Overview

Started in 1933, Green Bay Packaging Inc. is a family-owned, vertically integrated company consisting of corrugated container plants, a folding carton facility, recycled and virgin containerboard mills, pressure-sensitive label roll stock plants, timberlands, a paper slitting operation, and a sawmill facility. Headquartered in Green Bay, WI, Green Bay Packaging Inc. employs over 5,000 team members and operates more than 40 facilities in 16 states. Green Bay Packaging is committed to innovative product development, sustainable forestry practices, and emphasizes safety, quality, and continuous improvement. For more information, visit gbp.com.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.