Quality Manager

Green Bay Packaging; Cockeysville (MD); On-site; USD 100,000 - 130,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Prescription drug coverage

Wellness programs

STD

LTD

Life insurance

401(k) with company match

Job summary

Green Bay Packaging is looking for a seasoned Quality Manager to lead quality initiatives across production, process improvement, and customer-related transitions. The role focuses on testing, root cause analysis, and continuous improvement in a manufacturing setting.

The candidate will drive adherence to SQF and ISO9001, develop training materials, and monitor data-driven decisions while reporting quarterly quality trends and performance to leadership.

Qualifications

• 5+ years in a leadership position with direct reporting relationships.
• In-depth understanding of quality control procedures.

Responsibilities

• Implement inspection, testing and evaluation methods to ensure compliance.
• Troubleshoot and perform root cause analysis for internal and customer issues.
• Lead trials and first runs; monitor results and suggest improvements.
• Assist in decisions on releasing orders.
• Lead on new customer approvals/transitions.
• Coordinate with Compliance to maintain current certifications.

Skills

Leadership experience

Quality control

Education

BS in Quality, Engineering, or Science

Tools

ISO 9001

SQF

5S

Lean / Six Sigma

Job description

Essential Duties and Responsibilities

1 - Technical Support/Problem Solving

• Implement and execute inspection, testing and evaluation methods to ensure compliance to company standards.
• Technical resource for trouble shooting and root cause analysis of internal and customer issues.
• Conducts business transition meetings and integrates into our processes.
• Leads trial and first time runs, monitors results and feedback. Suggests improvements.
• Resource for decision‑making on releasing of orders.
• Leads on new customer approval/transitions.

2 - Continuous Improvement

• Leads customer feedback process for the organization.
• Identify trends, recommend and participate in the implementation of solutions to issues.
• Enter, monitor and close out customer, internal and audit issues.
• Develops and implements methods and procedures for disposition of nonconforming material and devises methods to assess cost and responsibility.
• Produce reports regarding nonconformance of products or processes, daily production quality, root cause analyses, or quality trends.

3 - Quality Management System (Product Safety & Quality)

• Implement the plan of control philosophy.
• Plans and directs activities concerned with development, application and maintenance of quality standards for industrial processes, material and products.
• Ensure procedures are established and implemented to meet the requirements of SQF.
• Implement new and revised procedures to strengthen the effectiveness of the QMS.
• Document and monitor performance of quality management system to ensure effective data driven decision making along with quarterly customer reporting.
• Review and update standard operation procedures or quality assurance manuals.
• Provide support to other departments to improve the quality management system.

4 - Training

• Compiles and writes training material and conducts training sessions on quality activities and internal processes.
• Present quality training, trends and feedback at company meetings.
• Assess quality training needs, conduct training and provide re‑training if requested by department managers.
• Champions the Employee Qualification Standard (EQS) method of training and documents progressions and results.

5 - Other duties

• Works with Compliance team members to ensure all current certifications and registrations are maintained.

Qualifications

• BS in Quality, Engineering, or Science
• Experience as a Quality Manager, Supervisor or Technician in a manufacturing facility.
• Knowledge in the areas of ISO9001, SQF, 5S, Lean Manufacturing or six sigma.
• 5+ years in a leadership position with direct reporting relationships
• In‑depth understanding of quality control procedures

Compensation & Benefits

In addition to a competitive wage, the selected candidate will enjoy a comprehensive benefit package including medical, dental, vision, prescription drug, wellness programs, STD, LTD, life insurance, company matching 401(k). Green Bay Packaging benefits may vary by position or division. The anticipated base salary for this position is between $100,000 and $130,000 depending on skills and experience.

Company Overview

Started in 1933, Green Bay Packaging Inc. is a family‑owned, vertically integrated company consisting of corrugated container plants, a folding carton facility, recycled and virgin containerboard mills, pressure‑sensitive label roll stock plants, timberlands, a paper slitting operation, and a sawmill facility. Headquartered in Green Bay, WI, Green Bay Packaging Inc. employs over 5,000 team members and operates more than 40 facilities in 16 states. Green Bay Packaging is committed to innovative product development, sustainable forestry practices, and emphasizes safety, quality, and continuous improvement. For more information, visit gbp.com.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws.

For further information, please review the Know Your Rights notice from the Department of Labor.