Corporate Hotel Director of Operations

Mehr Consultancy; Tampa (FL); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Employee discount

Flexible schedule

Paid time off

Job summary

Mehr Consultancy is seeking a Director of Operations in Tampa to oversee multi-hotel operations. You will liaise with General Managers, ensure procedure compliance, and help optimize payroll and housekeeping coordination.

The role emphasizes hands-on leadership, strong communication, and meticulous process audits to raise guest satisfaction and efficiency across all properties.

Qualifications

• Experience in a hotel front office role (Front Desk, AGM, Sales, GM, etc.).
• Strong communication and organization skills.
• Good attention to detail and ability to manage time well.
• Comfort using software tools like Slack, Monday.com, Otelier, Opera PMS, Inn Flow, and Logistics platforms.
• Familiarity with hotel brands like IHG, Marriott, Wyndham, Hilton, Hyatt, Choice, and Best Western.
• Proficient in Microsoft Office and Google Drive.
• High school diploma or equivalent; Hotel Experience 5 years Plus.

Responsibilities

• Check in with General Managers at our hotels and assist as needed
• Make sure each hotel is following company procedures
• Help audit payroll and review housekeeping task boards
• Monitor and respond to guest reviews (OTA & Medallia)
• Support daily operations and help improve performance across all hotels

Skills

Front desk

Communication

Organization

Time management

Attention to detail

MS Office

Google Drive

Education

High school diploma or equivalent

Hotel experience 5+ years

Tools

Slack

Monday.com

Otelier

Opera PMS

Inn Flow

Logistics platforms

Job description

We’re looking for a motivated and organized individual to work directly as Director of Operations. If you have hotel experience and want to grow with a fast-moving company, this could be the right role for you.

Pay Range: $60,000 - $80,000

What You’ll Do:

• Check in with General Managers at our hotels and assist as needed
• Make sure each hotel is following company procedures
• Help audit payroll and review housekeeping task boards
• Monitor and respond to guest reviews (OTA & Medallia)
• Support daily operations and help improve performance across all hotels

What We’re Looking For:

• Experience in a hotel front office role (Front Desk, AGM, Sales, GM, etc.)
• Strong communication and organization skills
• Good attention to detail and ability to manage time well
• Comfort using software tools like:
• Slack, Monday.com, Otelier, Opera PMS, Inn Flow, and Logistics platforms
• Familiarity with hotel brands like IHG, Marriott, Wyndham, Hilton, Hyatt, Choice, and Best Western
• Proficient in Microsoft Office and Google Drive
• High school diploma or equivalent Hotel Experience 5 years Plus

Why Work With Us?

• Be part of a company that’s expanding quickly
• Work with a leadership team that values your input
• Opportunities for career growth and learning

Benefits:

• Employee discount
• Flexible schedule
• Paid time off

Schedule:

• 8 hour shift
• Holidays
• Monday to Friday
• Weekends as needed

Work Location: In person