Copywriter

Sbhonline; New York (NY); On-site; USD 60,000 - 80,000; Full time

Job summary

Sbhonline is seeking a Copywriter for User Manuals & Documentation in New York, NY. The role involves developing, editing, and maintaining user manuals and product documentation. Ideal candidates will possess strong writing skills, attention to detail, and experience in collaborating with various teams. Responsibilities include proofreading content, simplifying technical information, and ensuring consistency in documentation. Preferred qualifications include experience in writing user manuals and familiarity with UX writing principles.

Qualifications

• Bachelor’s degree or equivalent experience in a relevant field.
• Proven experience in copywriting or technical writing.
• Ability to simplify complex information.

Responsibilities

• Review, rewrite, edit, and proofread user manuals.
• Translate technical concepts into clear language.
• Collaborate with product managers and engineers.

Skills

Copywriting

Technical Writing

Attention to Detail

Excellent Communication Skills

Collaboration

Documentation Tools

Education

Bachelor’s degree in English, Communications, or Technical Writing

Tools

Microsoft Word

Google Docs

Confluence

MadCap Flare

Job description

Copywriter – User Manuals & Documentation Location: New York, NY Employment Type: Full-Time Schedule: Monday through Friday, Standard Business Hours Salary: Based on Experience

Description

A growing company is seeking a detail‑oriented and highly organized Copywriter to develop, edit, and maintain user manuals and product documentation. This role is ideal for someone who excels at translating complex technical information into clear, user‑friendly content that enhances the overall customer experience.

The ideal candidate is a strong writer with excellent attention to detail, capable of collaborating across teams and managing multiple documentation projects.

What You’ll Do

• Review, rewrite, edit, and proofread user manuals and instructional content
• Translate technical concepts into clear, concise, and easy‑to‑understand language
• Collaborate with product managers, engineers, and designers to gather information
• Ensure consistency in tone, style, and terminology across all documentation
• Organize and structure content for usability and accessibility
• Update documentation to reflect product changes and improvements
• Support multilingual translation efforts as needed
• Work with design teams to develop visual aids such as charts, diagrams, and screenshots
• Maintain documentation standards and style guides

Requirements

• Bachelor’s degree in English, Communications, Technical Writing, or related field (or equivalent experience)
• Proven experience in copywriting, technical writing, or documentation development
• Strong attention to detail and ability to simplify complex information
• Excellent written and verbal communication skills
• Experience collaborating with cross‑functional teams
• Familiarity with documentation tools (Microsoft Word, Google Docs, Confluence, MadCap Flare, or similar)
• Ability to manage multiple projects and meet deadlines

Preferred Qualifications

• Experience writing user manuals or product documentation
• Background in electronics is a plus
• Basic understanding of UX writing principles
• Experience with visual documentation or basic graphic tools