Copy of Front Desk Receptionist

Trusted Doctors; Springfield (VA); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Paid Time Off

401k

Health Insurance

Paid Holidays

Job summary

Trusted Doctors in Woodbridge, VA seeks a full-time Medical Receptionist who is computer savvy, patient-friendly, and a team player. The ideal candidate will be energetic, dependable, organized, and possess excellent communication skills.

Experience with eClinicalWorks is strongly desired; benefits include PTO, 401k, health insurance, and paid holidays. The role requires greeting patients, handling calls, scheduling appointments, and managing patient records with care to support providers and

Qualifications

• High school diploma/GED required (Associate degree preferred).
• 1 year experience in medical reception is required.
• 1 year experience in customer service is preferred.
• Electronic Medical Records (EMRs) experience is desirable - eClinicalWorks experience preferred.

Responsibilities

• Provides a welcoming, professional greeting to patients and other visitors.
• Answers a high volume of calls in a courteous and professional manner.
• Schedules patient appointments using the scheduling matrix.
• Organizes medical records to ensure information is available during encounters.
• Performs reception duties in a professional and courteous manner.
• Schedules appointments to optimize patient satisfaction and provider time.
• Operates standard office machines.
• Collects copayments and patient balances.
• Scans reports and files into EHR.
• Collects, enters and verifies demographic and insurance information.
• Other duties as assigned by supervisor.

Skills

Interpersonal skills

Customer service

Multitasking

Reading/writing comprehension

Medical terminology

Computer literacy

Team oriented

Education

High school diploma/GED

Associate degree preferred

Tools

eClinicalWorks

Job description

Description

We are looking for a Professional and experienced full-time Medical Receptionist for our Pediatric Office in Woodbridge Va. We are looking for a computer savvy, patient friendly, efficient team player to join our dedicated staff of medical professionals. Ideal candidates will be energetic, dependable, and organized individuals with excellent communication skills. Positive attitude required! Experience with eClinicalWorks strongly desired. Our Pediatric office is a GREAT PLACE to work offering excellent benefits such as: Paid Time Off; 401k; Health Insurance and Paid Holidays.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Provides a welcoming, professional greeting to patients and other visitors.
• Answers a high volume of calls in a courteous and professional manner.
• Works as part of the team using scheduling matrix to schedule patient appointments.
• Performs basic patient care activities including organization of medical records to ensure provider has all the necessary information available during the patient’s encounter.
• Performs reception duties in an efficient, professional and courteous manner.
• Optimizes patients’ satisfaction, provider time and treatment room utilization by scheduling appointments appropriately and completing check-in process in a timely fashion.
• Operate a variety of standard office machines.
• Collection of copayments and patient due balances.
• Scanning reports and filing into EHR.
• Collection, entry and verification of demographic and insurance information.
• Other duties that may be assigned by supervisor.

EDUCATION, QUALIFICATION AND CREDENTIALS:

• High school diploma/GED required (Associate degree preferred)
• 1 year experience in medical reception is required
• 1 year experience in customer service is preferred
• Electronic Medical Records (EMRs) experience is desirable - eClinicalWorks experience preferred.

SKILLS, KNOWLEDGE AND ABILITIES:

• Excellent interpersonal skills.
• Able to work independently or as part of a team.
• Ability to multitask.
• Great customer service skills.
• Ability to read, understand and follow oral and written communication.
• Understanding of Medical Terminology.
• Ability to use a computer, practice management software, copier, and fax machine.
• Team & service oriented, organized, has good judgment, punctual with stable work history.

This job description is intended to provide only basic guidelines for meeting job requirements. Responsibilities, knowledge, abilities and working conditions may change as needs evolve. This job description is not to be construed as a contract for employment.