Copy of Front Desk Receptionist

Trusted Doctors; Woodbridge (VA); On-site; USD 32,000 - 40,000; Full time

Benefits offered by this job

Paid Time Off

401k

Health Insurance

Paid Holidays

Job summary

Trusted Doctors in Woodbridge, VA seeks a professional, full-time Medical Receptionist for our pediatric office. You will greet patients, answer calls, schedule appointments, and manage intake with accuracy while maintaining a friendly, efficient front desk presence.

Experience with electronic medical records, especially eClinicalWorks, is preferred. We offer comprehensive benefits, a supportive team, and a stable work environment for a dependable, organized individual dedicated to patient

Qualifications

• High school diploma or GED required; Associate degree preferred.
• 1 year of medical reception experience required.
• 1 year of customer service experience preferred.
• EMR experience desirable - eClinicalWorks preferred.

Responsibilities

• Greet patients and visitors in a welcoming, professional manner.
• Answer a high volume of calls courteously and professionally.
• Schedule patient appointments using the scheduling matrix.
• Organize medical records so providers have necessary information.
• Perform reception duties in an efficient, courteous manner.
• Schedule appointments to optimize patient flow and check-in timing.
• Operate standard office machines.
• Collect copayments and patient balances.
• Scan reports and file into the EMR.
• Collect, enter and verify demographic and insurance information.
• Assist with additional duties as assigned by supervisor.

Skills

Interpersonal skills

Team player

Multitask

Customer service

Computer literacy

Education

High school diploma / GED

Associate degree preferred

Tools

eClinicalWorks

Job description

Description

We are looking for a Professional and experienced full-time Medical Receptionist for our Pediatric Office in Woodbridge Va. We are looking for a computer savvy, patient friendly, efficient team player to join our dedicated staff of medical professionals. Ideal candidates will be energetic, dependable, and organized individuals with excellent communication skills. Positive attitude required! Experience with eClinicalWorks strongly desired. Our Pediatric office is a GREAT PLACE to work offering excellent benefits such as: Paid Time Off; 401k; Health Insurance and Paid Holidays.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Provides a welcoming, professional greeting to patients and other visitors.
• Answers a high volume of calls in a courteous and professional manner.
• Works as part of the team using scheduling matrix to schedule patient appointments.
• Performs basic patient care activities including organization of medical records to ensure provider has all the necessary information available during the patient’s encounter.
• Performs reception duties in an efficient, professional and courteous manner.
• Optimizes patients’ satisfaction, provider time and treatment room utilization by scheduling appointments appropriately and completing check-in process in a timely fashion.
• Operate a variety of standard office machines.
• Collection of copayments and patient due balances.
• Scanning reports and filing into EHR.
• Collection, entry and verification of demographic and insurance information.
• Other duties that may be assigned by supervisor.

EDUCATION, QUALIFICATION AND CREDENTIALS:

• High school diploma/GED required (Associate degree preferred)
• 1 year experience in medical reception is required
• 1 year experience in customer service is preferred
• Electronic Medical Records (EMRs) experience is desirable - eClinicalWorks experience preferred.

SKILLS, KNOWLEDGE AND ABILITIES:

• Excellent interpersonal skills.
• Able to work independently or as part of a team.
• Ability to multitask.
• Great customer service skills.
• Ability to read, understand and follow oral and written communication.
• Understanding of Medical Terminology.
• Ability to use a computer, practice management software, copier, and fax machine.
• Team & service oriented, organized, has good judgment, punctual with stable work history.

This job description is intended to provide only basic guidelines for meeting job requirements. Responsibilities, knowledge, abilities and working conditions may change as needs evolve. This job description is not to be construed as a contract for employment.