Front Desk Receptionist

Tpg Pc; Columbia (MD); On-site; USD 34,000 - 46,000; Full time

Benefits offered by this job

Paid Time Off

401k

Health Insurance

Paid Holidays

Job summary

TPG PC in Columbia, MD seeks a Medical Receptionist to join our pediatric office. You will greet patients, answer calls, and schedule appointments while maintaining smooth front-desk operations.

The role requires strong customer service, multitasking, and accurate data entry with EHR proficiency. Training across administrative duties offers growth opportunities within our team.

Qualifications

• High school diploma or GED required; associate degree preferred.
• 2 years of medical reception experience required.
• 2 years of customer service experience preferred.
• Electronic Medical Records experience desirable.

Responsibilities

• Provides a welcoming, professional greeting to patients and visitors.
• Answers a high volume of calls in a courteous manner.
• Schedules patient appointments using a scheduling matrix.
• Performs reception duties professionally and promptly.
• Optimizes patient satisfaction and provider time through timely check-in and scheduling.
• Operates standard office machines.
• Collects copayments and patient balances.
• Scans reports and files into EHR.
• Collects, enters and verifies demographics and insurance information.
• Knowledge of medical billing adds value.
• Other duties as assigned by supervisor.

Skills

Interpersonal skills

Customer service

Multitasking

Communication skills

Computer skills

EMR knowledge

Education

High school diploma or GED

Associate degree preferred

Tools

EMR software

Practice management software

Job description

Description

We are looking for a ProfessionalFTMedical Receptionist for our Pediatric Office in Columbia, MD. We are looking for a computer savvy, patient friendly, efficient team player to join our dedicated staff of medical professionals. Ideal candidates will be energetic, dependable, and organized individuals with excellent communication skills.Will be crossed train in numerous other administrative roles. Opportunity to grow into a leadership role and career advancement Our Pediatric office is a GREAT PLACE to work offering excellent benefits such as:

Benefits

• Paid Time Off
• 401k
• Health Insurance and Paid Holidays

Requirements

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Provides a welcoming, professional greeting to patients and other visitors.
• Answers a high volume of calls in a courteous and professional manner.
• Works as part of the team using scheduling matrix to schedule patient appointments.
• Performs reception duties in an efficient, professional and courteous manner.
• Optimizes patients’ satisfaction, provider time and treatment room utilization by scheduling appointments appropriately and completing check-in process in a timely fashion.
• Operate a variety of standard office machines.
• Collection of copayments and patient due balances.
• Scanning reports and filing into EHR.
• Collection, entry and verification of demographic and insurance information.
• Medical billing knowledge.
• Other duties that may be assigned by supervisor.

EDUCATION, QUALIFICATION AND CREDENTIALS:

• High school diploma/GED required (Associate degree preferred)
• 2 year experience in medical reception is required
• 2 year experience in customer service is preferred
• Electronic Medical Records (EMRs) experience is desirable

SKILLS, KNOWLEDGE AND ABILITIES:

• Excellent interpersonal skills.
• Able to work independently or as part of a team.
• Ability to multitask.
• Great customer service skills.
• Ability to read, understand and follow oral and written communication.
• Understanding of Medical Terminology.
• Ability to use a computer, practice management software, copier, and fax machine.
• Team & service oriented, organized, has good judgment, punctual with stable work history.

This job description is intended to provide only basic guidelines for meeting job requirements. Responsibilities, knowledge, abilities and working conditions may change as needs evolve. This job description is not to be construed as a contract for employment.