Copy Center/Mailroom Associate

Pacific Office Automation Inc.; Seattle (WA); Hybrid; USD 29,000 - 32,000; Full time

Benefits offered by this job

Medical/Dental/Vision/Life insurance

Matched 401k

FSA/HSA programs

Job summary

Pacific Office Automation is seeking a Copy Center / Mailroom Associate in Seattle, WA. The role focuses on daily production support for on-site digital imaging copy, print, and mail operations, ensuring high client satisfaction by responding quickly to needs and improving processes.

The position emphasizes confidentiality, accuracy, strong customer service, and coordination with client administration. Office tech, training, and growth opportunities are provided in a fast-paced environment.

Qualifications

• Must hold a valid driver's license.
• Proficiency with Outlook, Word and Excel.
• Knowledge of production print and finishing equipment.
• Strong customer-service and professional communication.
• Ability to multi-task and learn quickly.
• Able to lift 40 lbs.
• Schedule is Monday to Friday.

Responsibilities

• Provide high-quality copy and print production services.
• Serve as liaison between POA and client administration.
• Explain products, services, turnaround times, and schedules.
• Maintain confidentiality of client materials.
• Organize and manage mail, packages, and drives.
• Keep work area clean and stocked.
• Assist with recycling and room setup.

Skills

Customer service

MS Office

Communication

Detail oriented

Multi-tasking

Tools

Copy/Print Equipment

Job description

Career Opportunities with Pacific Office Automation

Careers At Pacific Office Automation

Current job opportunities are posted here as they become available.

Pacific Office Automation (POA) is the largest independently owned office technology dealer in the United States. Since 1976, we've expanded to 30+ branches across 11 western states—including Oregon, Washington, California, Arizona, New Mexico, Nevada, Utah, Idaho, Colorado, Texas, and Hawaii.

We partner with leading manufacturers like Canon, Konica Minolta, Sharp, HP, Ricoh, and Lexmark, delivering cutting-edge business solutions with unbeatable customer service.

At Pacific Office Automation, you will find an amazing technology company full of growth opportunities, great benefits, and passionate coworkers who aim to help you succeed. Among our company goals, we aim to be a long-term employer. That means providing employees with the training and certification they need to keep up with the fast-changing technology of our office machines, devices, and software. At POA, we believe that all voices can and should be heard, regardless of seniority or tenure.

Position

Pacific Office Automation is seeking candidates for this position as a Copy Center / Mailroom Associate in Seattle, WA. This critically important position is responsible for providing daily production support for all of our on-site Digital Imaging Copy, Print, and Mail operations. A high level of client satisfaction must be maintained by responding quickly and effectively to the client's needs. The Print/Mail Operations Associate continually seeks to improve the operations of support service; analyzing the current systems and implementing sound practices according to POA's Standards of Operational Excellence.

Job Duties

• Provide outstanding customer service at all times
• Commitment to providing high-quality copy and print production skills and competencies
• Serves as a liaison between POA and the client's administration
• Demonstrate proficiency in explaining all products, services, turnaround times, delivery schedules, and guarantees to the clients
• Maintain all records and compliance on security and confidentiality of client materials
• Maintains a facility that is organized and meets tour quality standards at all times
• Comply with POA policy that any information seen during the copy process is strictly confidential and is never to leave the support center and never to be talked about to anyone
• Directs in the orientation of client personnel to POA's method of operation within the location
• Display high ethical standard, integrity, work ethic, and loyalty
• Scan, copy, and organize Admission documents and save to a shared drive
• Sort and deliver mail/packages to corresponding departments
• Clean/organize/stock lunchroom and restroom when needed
• Set up, tear down, and make sure recycling bins are emptied of all conference rooms throughout the building

Requirements:

• Must hold a valid driver's license
• Working knowledge of Microsoft products pertaining to the specific position including but not limited to Outlook, Word, and Excel.
• Knowledge of production print and finishing/bindery equipment; utilization of typical office services equipment and technology strongly preferred
• Be personable, articulate, knowledgeable, and professional in presenting oneself in a professional setting
• Ability to learn skills quickly
• Flexibility in dealing with simultaneous projects- demonstrated ability to multi-task a must
• Ability to lift or move 40 lbs. or greater
• Ability to walk, bend, kneel, stand, and/or sit for an extended period of time
• Manual dexterity required for operating office machinery (phone, copy machines, binding equipment, etc)
• Strong initiative required; ability to work independently with minimal direct supervision
• Schedule is M-F
• Advancement and growth into leadership roles
• DOE: $21.30-23/HR
• Medical/Dental/Vision/Life insurance plans
• Matched 401k
• FSA/HSA Programs

Our Commitment to Diversity and Inclusion

Pacific Office Automation is proud to be an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, gender, sexual orientation, gender expression or identity, age, religion, veteran status, or any other characteristic protected by law. We celebrate our employees’ differences because we know that diversity makes us stronger.