Copy Center/ Mailroom Associate

Pacific Office Automation

Salem (OR)

On-site

USD 32,000 - 40,000

Full time

14 days+

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Benefits offered by this job

Medical/Dental/Vision/Life insurance

Matched 401k

Paid Time Off (PTO)

Advancement opportunities

Job summary

A leading office technology company in Salem is seeking a Copy Center / Mailroom Associate. This entry-level role involves providing daily production support for on-site digital imaging services and ensuring high client satisfaction. The ideal candidate will have strong customer service skills and be familiar with Microsoft Office and production print equipment. Benefits include medical insurance, 401k matching, and growth opportunities.

Qualifications

Working knowledge of Microsoft products including Outlook, Word, and Excel.
Substantial knowledge of InDesign required.
Ability to lift or move 40 lbs. or greater.

Responsibilities

Provide outstanding customer service at all times.
Commitment to high-quality copy and print production.
Sort and deliver mail/packages to corresponding departments.

Skills

Customer service

Microsoft Office Suite proficiency

InDesign knowledge

Flexibility in multitasking

Strong initiative

Tools

Production print equipment

Office machinery

Job description

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Pacific Office Automation is the largest independently-owned document imaging and technology dealers in the nation. Since 1976, we have grown to over thirty branches located in eleven western states: OR, WA, CA, AZ, NM, NV, UT, ID, CO, TX, & HI. With over 40 years of success in office equipment and technology sales/service, our growth and reputation have afforded us great relationships with top manufacturers such as Canon, Sharp, Konica Minolta, HP, Ricoh, Lexmark, and many more.

At Pacific Office Automation, you will find an amazing technology company full of growth opportunities, great benefits, and passionate coworkers who aim to help you succeed. Among our company goals, we aim to be a long-term employer. That means providing employees with the training and certification they need to keep up with the fast-changing technology of our office machines, devices, and software. At POA, we believe that all voices can and should be heard, regardless of seniority or tenure.

Position

Pacific Office Automation is seeking candidates for this position as a Copy Center / Mailroom Associate. This critically important position is responsible for providing daily production support for all of our on-site Digital Imaging Copy, Print, and Mail operations. A high level of client satisfaction must be maintained by responding quickly and effectively to the client's needs. The Print/Mail Operations Associate continually seeks to improve the operations of support service; analyzing the current systems and implementing sound practices according to POA's Standards of Operational Excellence.

Job Duties

Provide outstanding customer service at all times
Commitment to providing high-quality copy and print production skills and competencies
Serves as a liaison between POA and the client's administration
Demonstrate proficiency in explaining all products, services, turnaround times, delivery schedules, and guarantees to the clients
Maintain all records and compliance on security and confidentiality of client materials
Maintains a facility that is organized and meets tour quality standards at all times
Comply with POA policy that any information seen during the copy process is strictly confidential and is never to leave the support center and never to be talked about to anyone
Directs in the orientation of client personnel to POA's method of operation within the location
Display high ethical standard, integrity, work ethic, and loyalty
Scan, copy, and organize Admission documents and save to a shared drive
Sort and deliver mail/packages to corresponding departments
Clean/organize/stock lunchroom and restroom when needed
Set up, tear down, and make sure recycling bins are emptied of all conference rooms throughout the building

Requirements

Working knowledge of Microsoft products pertaining to the specific position including but not limited to Outlook, Word, and Excel.
Substantial knowledge of InDesign
Knowledge of production print and finishing/bindery equipment; utilization of typical office services equipment and technology strongly preferred
Be personable, articulate, knowledgeable, and professional in presenting oneself in a professional setting
Ability to learn skills quickly
Flexibility in dealing with simultaneous projects- demonstrated ability to multi-task a must
Ability to lift or move 40 lbs. or greater
Ability to walk, bend, kneel, stand, and/or sit for an extended period of time
Manual dexterity required for operating office machinery (phone, copy machines, binding equipment, etc)
Strong initiative required; ability to work independently with minimal direct supervision
Schedule is M-F
Must have valid driver's license and reliable transportation

Benefits

Advancement and growth into leadership roles
Team-player environment
Medical/Dental/Vision/Life insurance plans
Matched 401k
PTO, Vacation, Sick Leave
FSA/HSA Programs

Our Commitment to Diversity and Inclusion

Pacific Office Automation is proud to be an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, gender, sexual orientation, gender expression or identity, age, religion, veteran status, or any other characteristic protected by law. We celebrate our employees’ differences because we know that diversity makes us stronger.

Seniority level