Copy Center/Mailroom Associate

Pacific Office Automation; West Valley City (UT); On-site; USD 20,457 - 29,136; Full time

Benefits offered by this job

$18/hr

Advancement opportunities

Medical/Dental/Vision/Life insurance

Matched 401(k)

Paid time off

Job summary

A leading document imaging company is seeking a Copy Center/Mailroom Associate in West Valley City, UT. This entry-level role includes providing excellent customer service and managing daily operations in print and mail. Candidates must have a working knowledge of Microsoft products and the ability to lift 40 lbs. The position offers $18/hr with benefits such as 401(k) matching and health insurance, in a team-oriented environment.

Qualifications

• Working knowledge of Microsoft products, including Outlook, Word, and Excel.
• Ability to operate typical office services equipment and technology.
• Flexibility in dealing with simultaneous projects.

Responsibilities

• Provide outstanding customer service at all times.
• Demonstrate proficiency in explaining products and services.
• Sort and deliver mail/packages to departments.

Skills

Customer service skills

Proficiency in Microsoft Outlook

Knowledge of production print equipment

Ability to lift 40 lbs.

Multi-tasking ability

Tools

Office machinery (copy machines, binding equipment)

Job description

Copy Center/Mailroom Associate at Pacific Office Automation

Location: West Valley City, UT

Pacific Office Automation is the largest independently‑owned document imaging and technology dealer in the nation. Since 1976, we have grown to over thirty branches located across ten western states: OR, WA, CA, AZ, NM, NV, UT, ID, CO, and TX. With over 40 years of success in office equipment and technology sales and service, our growth and reputation have afforded us great relationships with top manufacturers such as Canon, Sharp, Konica Minolta, HP, Ricoh, Lexmark, and many more.

Position

Pacific Office Automation is seeking a Copy Center / Mailroom Associate in West Valley City, UT. This critically important position is responsible for providing daily production support for all on‑site Digital Imaging Copy, Print, and Mail operations. A high level of client satisfaction must be maintained by responding quickly and effectively to the client’s needs. The Print/Mail Operations Associate continually seeks to improve the operations of support service; analyzing the current systems and implementing sound practices according to POA's Standards of Operational Excellence.

Job Duties

• Provide outstanding customer service at all times
• Commitment to providing high-quality copy and print production skills and competencies
• Serves as a liaison between POA and the client’s administration
• Demonstrate proficiency in explaining all products, services, turnaround times, delivery schedules, and guarantees to the clients
• Maintain all records and compliance on security and confidentiality of client materials
• Maintains a facility that is organized and meets tour quality standards at all times
• Comply with POA policy that any information seen during the copy process is strictly confidential and is never to leave the support center and never to be talked about to anyone
• Directs in the orientation of client personnel to POA's method of operation within the location
• Display high ethical standard, integrity, work ethic, and loyalty
• Scan, copy, and organize Admission documents and save to a shared drive
• Sort and deliver mail/packages to corresponding departments
• Clean/organize/stock lunchroom and restroom when needed
• Set up, tear down, and make sure recycling bins are emptied of all conference rooms throughout the building

Requirements

• Working knowledge of Microsoft products pertaining to the specific position including but not limited to Outlook, Word, and Excel.
• Knowledge of production print and finishing/bindery equipment; utilization of typical office services equipment and technology strongly preferred
• Be personable, articulate, knowledgeable, and professional in presenting oneself in a professional setting
• Ability to learn skills quickly
• Flexibility in dealing with simultaneous projects- demonstrated ability to multi‑task a must
• Ability to lift or move 40 lbs. or greater
• Ability to walk, bend, kneel, stand, and/or sit for an extended period of time
• Manual dexterity required for operating office machinery (phone, copy machines, binding equipment, etc)
• Strong initiative required; ability to work independently with minimal direct supervision
• Schedule is M‑F

Benefits

• $18/hr
• Advancement and growth into leadership roles
• Team‑player environment
• Medical/Dental/Vision/Life insurance plans
• Matched 401(k)
• PTO, Vacation, Sick Leave
• FSA/HSA Programs

Our Commitment to Diversity and Inclusion

Pacific Office Automation is proud to be an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, gender, sexual orientation, gender expression or identity, age, religion, veteran status, or any other characteristic protected by law. We celebrate our employees’ differences because we know that diversity makes us stronger.

Seniority level

• Entry level

Employment type

• Full‑time

Job function

• Management and Manufacturing

Industries

• Business Supplies & Equipment