Copilot Expert @ Microsoft - (Freelancer via Shakers)

Shakers; United States; On-site; USD 50,000 - 70,000; Full time

Job summary

A recruitment agency is seeking a Copilot Expert to join the Microsoft team. This entry-level full-time role involves customer engagement and providing demonstrations of Copilot features, requiring expertise in M365 applications. Ideal candidates should be skilled in documentation and customer support to enhance user experience.

Qualifications

• Deep understanding of M365 Admin Centre and Office applications.
• Experience with Copilot functionalities and related applications.
• Ability to create and maintain technical documentation.

Responsibilities

• Engage with customers and provide demonstrations of Copilot features.
• Gather customer feedback for product improvement.
• Provide training and technical support to users.

Skills

Customer Engagement

Technical Expertise with M365

Feedback Collection

Training and Support

Documentation

Job description

Copilot Expert @ Microsoft - (Freelancer via Shakers)

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Role Overview
We are looking for strong technical professionals to join the Microsoft Product team.

Key Responsibilities

• Customer Engagement: You will engage with customers, provide demonstrations, and offer support for Copilot features. They should be able to explain and showcase how Copilot can enhance productivity and streamline tasks.
• Technical Expertise: You must possess a deep understanding and hands-on experience with M365 Admin Centre, Office applications and Copilot functionalities. This includes proficiency in Exchange, OneDrive, Sharepoint, Teams, and other related applications.
• Feedback Collection: You will gather feedback from customers regarding their experiences with Copilot. This feedback will be crucial for identifying areas of improvement and enhancing the overall user experience.
• Training and Support: You will provide support and demonstrations to customers, ensuring they are well-versed in utilizing Copilot to its full potential. You should be able to address any technical issues and provide solutions promptly.
• Documentation: You will create and maintain documentation related to Copilot usage, best practices, and troubleshooting guides. This will serve as a valuable resource for both customers and internal teams.

By joining the Microsoft team, you will play a vital role in driving the adoption and success of Copilot among our customers.

Seniority level: Entry level
Employment type: Full-time
Job function: Information Technology