Copier Shop Technician: Equipment Assembly & Support

Pacific Office Automation Inc.; Phoenix (AZ); On-site; USD 28,000 - 33,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401(k) matching

FSA/HSA

Job summary

Pacific Office Automation in Phoenix, AZ is seeking a Shop Technician to join our service team. This mid-high level role requires copier experience and the ability to assemble and test equipment for delivery and customer setup.

We expect 2+ years supporting office equipment, strong computer basics, and solid customer service skills. Training is provided, with opportunities for advancement and generous benefits.

Qualifications

• Mid-level technician with copier background.
• 2+ years of experience supporting office equipment.
• Good basic knowledge of computers and networks.
• Strong administrative skills and comfort working with numbers.
• Customer service experience required.
• Training and experience with Sharp, Konica Minolta, or other copiers, printers, and fax products.
• A+ Certification preferred.
• Strong work ethic and consistent work history.
• Must enjoy teamwork and communicate well with diverse groups.
• Ability to learn warehouse operations and support additional tasks.

Responsibilities

• Building and assembling new, demo and/or refurbished equipment for delivery and setup at customer locations
• Ensuring accuracy and attention to detail when assembling equipment and handling inventory
• Personal inventory control and organization
• Communicating with shop manager regarding equipment issues, orders, and service needs
• Ordering parts through internal parts department
• Diagnosing mechanical and electrical malfunctions
• Managing personal email inbox and ensuring timely, accurate responses
• Supporting warehouse functions as needed; role may involve learning additional tasks
• Providing strong customer service to both internal teams and external clients
• Ability and willingness to work occasional overtime

Job description

Pacific Office Automation in Phoenix, AZ is seeking a Shop Technician to join our service team. This mid-high level role requires copier experience and the ability to assemble and test equipment for delivery and customer setup.

We expect 2+ years supporting office equipment, strong computer basics, and solid customer service skills. Training is provided, with opportunities for advancement and generous benefits.