Copier Field Technician - Paid Training & Vehicle

pacificoffice; Reno (NV); On-site; USD 50,000 - 62,000; Full time

Benefits offered by this job

Medical/Dental/Vision/Life insurance

Company vehicle

Matched 401k

PTO, Vacation, Sick Leave

FSA/HSA Programs

Paid training and certification

Company paid trips

Job summary

Pacific Office Automation is seeking a Copier Field Technician to join our Reno, NV service team. You will perform service calls on office machines, maintain product knowledge, and assist sales with demos while aiming for high customer satisfaction.

The role requires strong communication, troubleshooting skills, and a collaborative mindset. We offer paid training, a company vehicle, and a comprehensive benefits package for a dedicated technician.

Qualifications

• Excellent communication skills, verbal and written; strong customer service background.
• Strong relationship management with customers, vendors and colleagues.
• Exceptional mechanical aptitude and proven troubleshooting for digital office equipment.
• Good organizational skills and ability to prioritize conflicting demands.
• Self-starter with initiative; able to work extra hours during peak periods.

Responsibilities

• Perform service calls on assigned office machines.
• Maintain technical knowledge on products and provide updates to Branch Technical Manager.
• Assist Sales with product demos when requested.
• Support branch goals: inventory accuracy, parts cost efficiency, and KPI targets.
• Collaborate with service team on complex issues and escalations.

Skills

Communication skills

Customer service

Relationship management

Mechanical aptitude

Troubleshooting

Organizational skills

Initiative

Team player

Self-starter

Fiery controller experience

Tools

Fiery Controller

Job description

Pacific Office Automation is seeking a Copier Field Technician to join our Reno, NV service team. You will perform service calls on office machines, maintain product knowledge, and assist sales with demos while aiming for high customer satisfaction.

The role requires strong communication, troubleshooting skills, and a collaborative mindset. We offer paid training, a company vehicle, and a comprehensive benefits package for a dedicated technician.