Copier Field Technician | Paid Training & Company Vehicle

Pacific Office Automation Inc.; Reno (NV); On-site; USD 50,000 - 62,000; Full time

Benefits offered by this job

Medical/Dental/Vision/Life insurance

Company vehicle

Matched 401k

FSA/HSA Programs

Paid training and certification

Company paid trips

Job summary

Pacific Office Automation is seeking a Copier Field Technician to join our Reno service team. You will perform service calls, maintain product knowledge, and support major accounts in a fast-paced environment.

Qualifications include excellent communication and customer service, strong troubleshooting skills, and the ability to work with multiple brands. The role offers a company vehicle, training, and competitive pay.

Qualifications

• Excellent communication skills, verbal and written; strong customer service skills.
• Strong relationship management skills with customers, vendors, and employees within the company.
• Exceptional mechanical aptitude & demonstrated troubleshooting skills with digital office equipment.
• Effective organizational skills with the ability to manage conflicting priorities.
• Demonstrates initiative and ability to seek out information for timely decisions.
• Strong ethics and teamwork; Fiery/controller experience is a plus.

Responsibilities

• Perform service calls on assigned machines at major and escalated accounts.
• Maintain technical knowledge on all products and recommend training needs.
• Meet productivity and inventory goals; manage parts cost per call.
• Collaborate with service team on tech-assist calls and knowledge sharing.
• Provide accurate reporting and uphold code of conduct.

Skills

Communication skills

Customer service

Relationship management

Troubleshooting

Mechanical aptitude

Organizational skills

Initiative

Tools

Fiery/controller experience

Job description

Pacific Office Automation is seeking a Copier Field Technician to join our Reno service team. You will perform service calls, maintain product knowledge, and support major accounts in a fast-paced environment.

Qualifications include excellent communication and customer service, strong troubleshooting skills, and the ability to work with multiple brands. The role offers a company vehicle, training, and competitive pay.