Copier Field Technician - Growth, Training & Vehicle

Pacific Office Automation Inc.; United States; On-site; USD 33,000 - 41,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Matched 401k

PTO, vacation, sick leave

Company vehicle

Paid training and certification

Company trips

Job summary

Pacific Office Automation, a major document imaging and technology dealer, is seeking a Copier Field Technician to join the Reno, NV service team. You will perform service calls, support customers and vendors, and help maintain inventory integrity and branch performance.

The role requires hands-on experience with office equipment brands (Canon, HP, Lexmark, Sharp, KM, Ricoh, Oce, Kyocera, Riso, Kodak), strong communication, teamwork, and strong troubleshooting skills.

Qualifications

• Excellent verbal and written communication skills with customers and coworkers.
• Strong customer service orientation and relationship management abilities.
• Proven troubleshooting skills for digital office equipment and related software.
• Good organizational skills with ability to prioritize conflicting demands and meet targets.
• Self-motivated with initiative and willingness to work extra hours during peak periods.

Responsibilities

• Perform service calls on machines listed for the account base.
• Assist Sales with demos as requested.
• Maintain technical knowledge on all products and recommend training needs.
• Support branch with inventory accuracy and cost targets.
• Collaborate with service team to complete assignments and provide tech support.

Skills

Communication skills

Customer service

Relationship management

Organizational skills

Troubleshooting

Team player

Ethics

Self-starter

Tools

Fiery controller

Computer literacy

Job description

Pacific Office Automation, a major document imaging and technology dealer, is seeking a Copier Field Technician to join the Reno, NV service team. You will perform service calls, support customers and vendors, and help maintain inventory integrity and branch performance.

The role requires hands-on experience with office equipment brands (Canon, HP, Lexmark, Sharp, KM, Ricoh, Oce, Kyocera, Riso, Kodak), strong communication, teamwork, and strong troubleshooting skills.