Copier/Printer Service Technician

Flex Technology Group; Kernersville (NC); On-site; USD 32,000 - 39,000; Full time

Benefits offered by this job

Medical, Dental, Vision

Paid Time Off

401(k) with company match

Career advancement opportunities

Team-oriented culture

Job summary

FlexTG is hiring an experienced Copier/Printer Service Technician to service and repair office equipment across designated NC regions, including Greensboro and Kernersville. The role emphasizes strong technical skills, customer service, and efficient time management.

The candidate will diagnose hardware, software, and basic networking issues, perform preventive maintenance, and support sales with upgrade opportunities. Valid driver's license and ability to lift up to 50 lbs are required.

Qualifications

• High School Diploma or equivalent.
• Minimum 21 years of age.
• Valid driver’s license with clean driving record.
• Ability to lift and transport equipment up to 50 lbs.
• Strong mechanical and electrical aptitude.
• Proven experience repairing office equipment (copiers/printers).
• Basic networking knowledge (print drivers, connectivity troubleshooting).
• Strong problem-solving and organizational skills; ability to work independently.

Responsibilities

• Service and repair copiers and printers with minimal supervision.
• Diagnose and resolve hardware, software, and basic network-related issues.
• Install and configure equipment, including scanning in peer-to-peer environments.
• Perform preventative maintenance to maximize device uptime.
• Manage parts inventory and supplies according to company standards.
• Maintain an organized service vehicle, tools, and schedule.
• Build and maintain strong customer relationships.
• Support sales teams by identifying potential upgrade or replacement opportunities.
• Ensure a professional appearance and excellent customer experience at all times.

Skills

Mechanical aptitude

Electrical aptitude

Problem solving

Time management

Customer service

Education

High School diploma or equivalent

Tools

HP printers

Job description

Copier / Printer Service Technician

Location: Greensboro, NC; Reidsville, NC; Burlington, NC; Kernersville, NC

Pay Range: $23.00 – $28.00/hour (based on experience)

About FlexTG

At FlexTG, we transform how businesses manage their print environments. As a brand-neutral managed print provider with a nationwide footprint, we deliver customized solutions powered by proprietary technology to help clients reduce costs, improve efficiency, and stay ahead.

We’re growing and looking for skilled technicians who take pride in their work and want to make an impact.

Position Summary

The Experienced Service Technician is responsible for maintaining and repairing office equipment in a designated territory. This role requires strong technical expertise, time management, and a commitment to delivering outstanding customer service.

Key Responsibilities

• Service and repair copiers and printers with minimal supervision
• Diagnose and resolve hardware, software, and basic network-related issues
• Install and configure equipment, including scanning in peer-to-peer environments
• Perform preventative maintenance to maximize device uptime
• Manage parts inventory and supplies according to company standards
• Maintain an organized service vehicle, tools, and schedule
• Build and maintain strong customer relationships
• Support sales teams by identifying potential upgrade or replacement opportunities
• Ensure a professional appearance and excellent customer experience at all times

Required Qualifications

• High School Diploma or equivalent
• Minimum 21 years of age
• Valid driver’s license with a clean driving record
• Ability to lift and transport equipment up to 50 lbs
• Strong mechanical and electrical aptitude
• Proven experience repairing office equipment (copiers/printers)
• Basic networking knowledge (print drivers, connectivity troubleshooting)
• Strong problem-solving and organizational skillsAbility to work independently and manage time effectively

Preferred Qualifications

• Experience with HP a plus

Compensation & Benefits

• Competitive hourly pay
• Medical, Dental, and Vision insurance
• Paid Time Off, Sick Time, and Paid Holidays
• 401(k) with Company Match
• Career growth and advancement opportunities
• Supportive, team-oriented culture

Work Environment

• Field-based role with daily travel to customer locations
• Independent work with team and leadership support
• Fast-paced, customer-focused environment

Healthcare Environment Requirements

Candidates must be able to meet customer and facility access requirements, which may include:

• Compliance with healthcare facility policies and procedures
• Proof of required vaccinations or immunizations, as permitted by law and customer requirements
• Annual health screenings, TB testing, or other occupational health requirements
• Background checks and drug screening, where required
• HIPAA awareness and adherence to patient privacy and confidentiality standards
• Use of personal protective equipment (PPE) and compliance with infection control protocols
• Ability to complete any customer-mandated healthcare training and credentialing

FlexTG provides equal employment opportunities to all employees and applicants for employment.The Company prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, sexual orientation, gender identity or expression, national origin or ancestry, citizenship or immigration status, physical or mental disability, genetic information (including testing and characteristics), pregnancy (including childbirth, lactation and related medical conditions), protected veteran status, uniformed servicemember status, or any other characteristic protected by federal, state or local laws.This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, benefits, leaves of absence, compensation and training.