Copier & Printer Field Service Technician | Paid Training

DEX Imaging; Scranton (Lackawanna County); On-site; USD 52,000 - 75,000; Full time

Benefits offered by this job

Paid training

Mileage reimbursement

Travel compensation

Supportive team culture

Company-provided tools and technology

Job summary

DEX Imaging is seeking a Field Service Technician in Scranton, PA to diagnose, repair, and maintain office technology equipment at customer sites. You will install, configure, and test devices, provide top-notch customer support, and keep precise service records.

The role emphasizes problem-solving, independence, and teamwork within a fast-paced environment. Experience with Konica Minolta, HP, Sharp, Canon is valued, but training is available for strong technicians from related fields.

Qualifications

• Mechanical aptitude and troubleshooting ability.
• Strong customer service and communication skills.
• Ability to work independently and manage time.
• Basic computer and networking knowledge.
• Willingness to learn new equipment and technology.
• Valid driver’s license and reliable transportation.

Responsibilities

• Diagnoses, troubleshoots, and repairs office technology equipment.
• Perform preventive maintenance and routine service calls.
• Install, configure, and test equipment at customer locations.
• Provide excellent customer service and technical support onsite.
• Maintain accurate service records and communicate repair updates.
• Manage assigned territory and service schedule efficiently.
• Work independently while collaborating with a service team.

Skills

Mechanical aptitude

Troubleshooting

Customer service

Communication skills

Time management

Basic computer knowledge

Networking knowledge

Willingness to learn

Positive attitude

Valid driver’s license

Tools

Basic computer networking

Job description

DEX Imaging is seeking a Field Service Technician in Scranton, PA to diagnose, repair, and maintain office technology equipment at customer sites. You will install, configure, and test devices, provide top-notch customer support, and keep precise service records.

The role emphasizes problem-solving, independence, and teamwork within a fast-paced environment. Experience with Konica Minolta, HP, Sharp, Canon is valued, but training is available for strong technicians from related fields.