Copier Field Tech: Fix, Install & Delight Customers

DEX Imaging Inc.; Billings (MT); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Competitive pay

Comprehensive benefits package

Paid training

Mileage reimbursement

Career advancement opportunities

Supportive team culture

Job summary

DEX Imaging Inc. is seeking a Field Service Technician in Billings, Montana to diagnose, repair, and maintain office technology equipment including copiers and printers. You will perform preventative maintenance, install configurations at customer sites, and provide strong on-site customer support.

The role emphasizes independence, timely issue resolution, and accurate service records. Training is provided; a valid driver’s license and reliable transportation are required.

Qualifications

• Mechanical aptitude and troubleshooting ability.
• Strong customer service and communication skills.
• Ability to work independently and manage time effectively.
• Basic computer and networking knowledge is a plus.
• Valid driver’s license with reliable transportation.

Responsibilities

• Diagnose, troubleshoot, and repair office technology equipment including copiers, printers, and multifunction devices.
• Perform preventative maintenance and routine service calls.
• Install and configure equipment at customer locations.
• Provide excellent customer support during onsite visits.
• Maintain accurate service records and communicate updates clearly.
• Manage assigned territory and service schedule efficiently.
• Work independently while staying connected with a supportive team.

Skills

Mechanical aptitude

Troubleshooting

Customer service

Communication

Time management

Computer basics

Networking basics

Driver's license

Job description

DEX Imaging Inc. is seeking a Field Service Technician in Billings, Montana to diagnose, repair, and maintain office technology equipment including copiers and printers. You will perform preventative maintenance, install configurations at customer sites, and provide strong on-site customer support.

The role emphasizes independence, timely issue resolution, and accurate service records. Training is provided; a valid driver’s license and reliable transportation are required.