Copay Capabilities Manager: Innovation & Strategy

AbbVie Inc.; Mettawa (IL); On-site; USD 110,000 - 209,000; Full time

Job summary

AbbVie in the United States is seeking a Manager, Copay Capabilities to develop and advance copay capabilities across the Copay COE. You will partner with AbbVie teams and external vendors to translate business needs into practical solutions that improve affordability program effectiveness and operational execution.

This role requires collaboration with APEX, BTS, Copay Program Management, Finance, Legal/OEC, and other stakeholders to drive innovation, build business cases, and coordinate

Qualifications

• Requires minimum of a Bachelor’s Degree; Master’s Degree a plus.
• A minimum of 3-5 years of experience in the pharmaceutical, healthcare, patient services, market access, finance, analytics, operations, technology, or related commercial function.
• Experience supporting cross-functional projects, capability development, process improvement, vendor partnerships, or technology-enabled business initiatives preferred.
• Working knowledge of patient support programs, copay programs, affordability solutions, or the healthcare access landscape preferred.
• Candidates should have awareness of the compliance and regulatory environment for manufacturers in the pharmaceutical space.

Responsibilities

• Support the identification, evaluation, and development of innovative copay capabilities that address patient access, affordability, operational, and business needs.
• Partner with the Associate Director, Copay Capabilities to translate strategic priorities into actionable innovation roadmaps, project plans, and capability requirements.
• Work cross-functionally with APEX, BTS, Copay Program Management teams, Patient Services, Finance, Legal/OEC, and other stakeholders to assess opportunities and advance priority initiatives.
• Collaborate with external vendors to explore, assess, pilot, and implement new solutions that enhance copay program performance, insight generation, fraud and abuse mitigation, patient experience, and operational efficiency.
• Help develop business cases, capability briefs, requirements, timelines, and success measures for new copay innovation initiatives.
• Serve as a day-to-day project lead for selected copay capabilitiy workstreams, coordinating milestones, risks, dependencies, and stakeholder communications.

Skills

Project management

Cross-functional collaboration

Communication

Analytical thinking

Innovation mindset

Education

Bachelor's Degree

Master's Degree a plus

Tools

BI tools

Dashboards

Data analytics tools

Job description

AbbVie in the United States is seeking a Manager, Copay Capabilities to develop and advance copay capabilities across the Copay COE. You will partner with AbbVie teams and external vendors to translate business needs into practical solutions that improve affordability program effectiveness and operational execution.

This role requires collaboration with APEX, BTS, Copay Program Management, Finance, Legal/OEC, and other stakeholders to drive innovation, build business cases, and coordinate